Satair
Head of Transport & Customs Operations Europe(m/w/x)
Full-timeWith HomeofficeManagement
Hamburg
from 122,000 - 128,000 / year
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A-A-Gas
European Head of Customer Services(m/w/x)
Seevetal
Full-timeWith Home OfficeSenior
Nejo AI Summary
Overseeing regional order execution and ensuring high service delivery standards for refrigerant filling and technical support in refrigeration/AC technology. Customer Services Function management experience and regular travel between Eygelhsoven and Seevetal required. Pan-European leadership scope.
Requirements
- Travel between Eygelshoven and Seevetal
- Experience managing Customer Services Function
- Leadership and team engagement skills
- Excellent MS Office suite skills
- Knowledge of SAP
- Experience with Salesforce SaaS
- Systems and process improvement skills
- Decision making through influence
- Commercial awareness
- Financial forecasting and modelling experience
- Teamwork and collaboration skills
- Fluency in German and English
- Multi-country Customer Services management experience
- Knowledge of Dutch and Italian
Tasks
- Lead the European customer service function
- Ensure high service delivery standards
- Oversee regional order execution
- Respond to customer enquiries and feedback
- Drive continuous service excellence
- Collaborate closely with the commercial team
- Provide insights for sales forecasting
- Support strategic planning initiatives
- Maintain cross-functional alignment with operations
- Ensure a seamless customer experience
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
- Dutch – Basic
- Italian – Basic
Tools & Technologies
- MS Office suite
- SAP
- Salesforce
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of A-Gas and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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A-A-Gas
European Head of Customer Services(m/w/x)
Seevetal
Full-timeWith Home OfficeSenior
Nejo AI Summary
Overseeing regional order execution and ensuring high service delivery standards for refrigerant filling and technical support in refrigeration/AC technology. Customer Services Function management experience and regular travel between Eygelhsoven and Seevetal required. Pan-European leadership scope.
Requirements
- Travel between Eygelshoven and Seevetal
- Experience managing Customer Services Function
- Leadership and team engagement skills
- Excellent MS Office suite skills
- Knowledge of SAP
- Experience with Salesforce SaaS
- Systems and process improvement skills
- Decision making through influence
- Commercial awareness
- Financial forecasting and modelling experience
- Teamwork and collaboration skills
- Fluency in German and English
- Multi-country Customer Services management experience
- Knowledge of Dutch and Italian
Tasks
- Lead the European customer service function
- Ensure high service delivery standards
- Oversee regional order execution
- Respond to customer enquiries and feedback
- Drive continuous service excellence
- Collaborate closely with the commercial team
- Provide insights for sales forecasting
- Support strategic planning initiatives
- Maintain cross-functional alignment with operations
- Ensure a seamless customer experience
Work Experience
- approx. 4 - 6 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
- Dutch – Basic
- Italian – Basic
Tools & Technologies
- MS Office suite
- SAP
- Salesforce
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of A-Gas and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
A-Gas
Industry
Manufacturing
Description
Das Unternehmen A-Gas spielt eine entscheidende Rolle in der Kälte- und Klimatechnik und bietet technischen Support sowie Kältemittel-Abfüllservice an.
Not a perfect match?
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