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IMIMD - International Institute

EMBA Student Experience Coordinator(m/w/x)

Lausanne
Full-timeOn-siteExperienced

At global university institute, coordinating advanced leadership program logistics, on-campus modules, and distance learning sessions. Bachelor's in hospitality/tourism/marketing and experience with demanding stakeholders required. International work environment.

Requirements

  • Bachelor's in hospitality management, tourism, marketing/communications or equivalent
  • Work experience with demanding stakeholders (event/hospitality)
  • Experience in fast-paced, high-pressure environments (advantage)
  • International experience and/or culturally diverse client work (preferred)
  • Excellent written and spoken English
  • Well-organized and detail-oriented
  • Professionalism, reliability, hard work, conscientiousness, flexibility
  • Proactivity and ability to work with limited supervision
  • Adaptability to change and quick response
  • Excellent MS-Office knowledge (Word, Excel, PowerPoint, Outlook) and learning aptitude
  • Ability to manage multiple simultaneous projects
  • Excellent interpersonal and communication skills
  • Flexibility for evening, weekend work and travel
  • Strong teamwork and independent work ability
  • Creative thinking and challenging status-quo
  • Assertiveness, effective idea presentation, stakeholder management
  • Strong problem-solving and operational challenge management
  • Travel requirement
  • Valid Swiss work permit or Swiss/EU-25EFTA citizenship

Tasks

  • Administer and coordinate the Executive MBA program.
  • Ensure quality of all program logistics.
  • Deliver a seamless, high-quality participant experience.
  • Prepare and deliver on-campus modules.
  • Prepare and deliver distance learning sessions.
  • Prepare and deliver global immersion weeks.
  • Arrange accommodation and transportation for programs.
  • Coordinate F&B and company visits.
  • Organize social activities and conference facilities.
  • Coordinate program speakers.
  • Coordinate daily program and teaching materials.
  • Collaborate with faculty and staff on materials.
  • Anticipate and proactively resolve operational issues.
  • Create, manage, and update the program's learning platform.
  • Oversee participant assignment submissions.
  • Liaise with the Academic Affairs team.
  • Maintain an up-to-date program library.
  • Ensure timely distribution of program materials.
  • Ensure program materials are GDPR compliant.
  • Create purchase orders.
  • Process invoices.
  • Select suppliers within budget.
  • Establish contracts with suppliers, experts, and coaches.
  • Communicate with suppliers, experts, and coaches.
  • Communicate with program participants.
  • Provide timely support to participants.
  • Liaise with managers on participant aims.
  • Liaise on participant code of conduct adherence.
  • Perform general administrative duties.
  • Liaise with internal and external stakeholders.
  • Liaise with managers to monitor program alignment.
  • Collaborate with directors on learning objectives.
  • Provide regular updates to leadership on program scheduling, logistics, and bottlenecks.
  • Support continuous program improvement.

Work Experience

  • approx. 1 - 4 years

Education

  • Bachelor's degree

Languages

  • EnglishBusiness Fluent

Tools & Technologies

  • MS-Office
  • Word
  • Excel
  • PowerPoint
  • Outlook
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of IMD - International Institute and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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