HRS Group
Enterprise Customer Success Manager(m/w/x)
Full-timeOn-siteSenior
Köln
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Driving account health and expansion for holiday rental platform clients, identifying opportunities with MEDDPICC. Enterprise B2B Customer Success experience with multi-country accounts required. Strong commission plan, mobility support.
Requirements
- Several years of experience in Customer Success or Account Management for enterprise B2B clients
- Proven track record of owning commercial success
- Excellent communication, stakeholder management, and presentation skills
- Experience coordinating cross-functional teams and managing complex, multi-country accounts
- Familiarity with sales and qualification methodologies (e.g., MEDDPICC)
- Fluency in German and English; other languages are a plus
Tasks
- Build and maintain strong executive relationships
- Monitor account health and performance against strategic goals
- Proactively identify risks and initiate improvement plans
- Conduct Business Reviews and executive briefings
- Identify and qualify expansion opportunities using the MEDDPICC framework
- Own the end-to-end sales journey for upsell and cross-sell motions
- Develop ROI cases and customer benefit analyses
- Deliver compelling pitches and executive presentations
- Lead and orchestrate internal HRS experts for deal success
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- MEDDPICC
Benefits
Bonuses & Incentives
- Strong commission plan
Modern Equipment
- All necessary work equipment
Other Benefits
- Mobility support
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of HRS Group and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Driving account health and expansion for holiday rental platform clients, identifying opportunities with MEDDPICC. Enterprise B2B Customer Success experience with multi-country accounts required. Strong commission plan, mobility support.
Requirements
- Several years of experience in Customer Success or Account Management for enterprise B2B clients
- Proven track record of owning commercial success
- Excellent communication, stakeholder management, and presentation skills
- Experience coordinating cross-functional teams and managing complex, multi-country accounts
- Familiarity with sales and qualification methodologies (e.g., MEDDPICC)
- Fluency in German and English; other languages are a plus
Tasks
- Build and maintain strong executive relationships
- Monitor account health and performance against strategic goals
- Proactively identify risks and initiate improvement plans
- Conduct Business Reviews and executive briefings
- Identify and qualify expansion opportunities using the MEDDPICC framework
- Own the end-to-end sales journey for upsell and cross-sell motions
- Develop ROI cases and customer benefit analyses
- Deliver compelling pitches and executive presentations
- Lead and orchestrate internal HRS experts for deal success
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- MEDDPICC
Benefits
Bonuses & Incentives
- Strong commission plan
Modern Equipment
- All necessary work equipment
Other Benefits
- Mobility support
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of HRS Group and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
HRS Group
Industry
Tourism
Description
The company is a travel tech firm that offers an end-to-end holiday rental platform, maximizing rental performance for hosts and property managers.
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