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Customer Success Manager(m/w/x)
Managing 80-100 mid-market and enterprise accounts for a European payment processor. 3+ years in client-facing enterprise account management required. Internal hiring opportunities, promotion support.
Requirements
- 3+ years in client-facing role managing enterprise/complex accounts
- Proven track record of building strong customer relationships
- Commercial mindset backed by data
- Confidence leading technical conversations and influencing stakeholders
- Strong organizational skills to manage multiple accounts/deadlines
- Fluent in German
Tasks
- Manage 80-100 mid-market and enterprise accounts
- Maintain strong retention rates and meet upsell targets
- Build trusted relationships with C-level executives
- Serve as the primary payments advisor for key decision makers
- Develop and execute tailored customer success plans
- Align customer goals with Mollie's solutions
- Conduct strategic business reviews with stakeholders
- Share insights and identify growth opportunities
- Support contract negotiations and renewals
- Contribute to CS organization initiatives
- Lead coaching and knowledge-sharing efforts
Work Experience
- 3 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
Benefits
Career Advancement
- Regular feedback and performance reviews
- Internal hiring opportunities
- Support for promotion
Competitive Pay
- Fair and transparent salary reviews
Diverse Work
- Opportunities for new roles or projects
Mentorship & Coaching
- Support for exploring career paths
Learning & Development
- Support for building new skills
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Customer Success Manager(m/w/x)
Managing 80-100 mid-market and enterprise accounts for a European payment processor. 3+ years in client-facing enterprise account management required. Internal hiring opportunities, promotion support.
Requirements
- 3+ years in client-facing role managing enterprise/complex accounts
- Proven track record of building strong customer relationships
- Commercial mindset backed by data
- Confidence leading technical conversations and influencing stakeholders
- Strong organizational skills to manage multiple accounts/deadlines
- Fluent in German
Tasks
- Manage 80-100 mid-market and enterprise accounts
- Maintain strong retention rates and meet upsell targets
- Build trusted relationships with C-level executives
- Serve as the primary payments advisor for key decision makers
- Develop and execute tailored customer success plans
- Align customer goals with Mollie's solutions
- Conduct strategic business reviews with stakeholders
- Share insights and identify growth opportunities
- Support contract negotiations and renewals
- Contribute to CS organization initiatives
- Lead coaching and knowledge-sharing efforts
Work Experience
- 3 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
Benefits
Career Advancement
- Regular feedback and performance reviews
- Internal hiring opportunities
- Support for promotion
Competitive Pay
- Fair and transparent salary reviews
Diverse Work
- Opportunities for new roles or projects
Mentorship & Coaching
- Support for exploring career paths
Learning & Development
- Support for building new skills
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
Mollie
Industry
FinancialServices
Description
The company simplifies payments and money management for businesses in Europe, serving over 250,000 clients.
Not a perfect match?
- Giesecke+Devrient
Customer Success Manager(m/w/x)
Full-timeOn-siteExperiencedMünchen - PubMatic, Inc.
Customer Success Manager(m/w/x)
Full-timeOn-siteManagementMünchen - Omikron Data Quality GmbH
Customer Success Manager(m/w/x)
Full-timeOn-siteExperiencedBerlin, München, Pforzheim - Genesys Cloud Services Germany GmbH
Senior Customer Success Manager(m/w/x)
Full-timeOn-siteSeniorMünchen - Adobe Systems GmbH
Named Customer Success Manager(m/w/x)
Full-timeOn-siteSeniorMünchen