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EMemnify

Customer Success Manager - French Speaker(m/w/x)

Berlin
Full-timeOn-siteManagement

Driving end-to-end renewals and account expansion for IoT solutions clients. Experience in IoT, telco, or cloud infrastructure essential. Focus on French-speaking international markets.

Requirements

  • Experience in IoT, telco, or cloud infrastructure
  • Strong understanding of networking topics
  • Proven success in upselling and cross-selling
  • High ownership and proactivity
  • Exceptional communication skills in English and French

Tasks

  • Identify opportunities for account expansion.
  • Align customer needs with business goals.
  • Drive end-to-end renewals and communication.
  • Address challenges to secure customer partnerships.
  • Develop trusted relationships with key stakeholders.
  • Enhance customer satisfaction and loyalty.
  • Analyze customer usage data for insights.
  • Identify opportunities and mitigate risks proactively.
  • Collaborate with Sales, Marketing, and Product teams.
  • Share customer insights to refine offerings.

Work Experience

  • approx. 1 - 4 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent
  • FrenchBusiness Fluent
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of emnify and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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