Doinstruct
Senior Customer Success Manager(m/w/x)
Full-timeOn-siteSenior
Berlin
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COCoreTylynt
Customer Success Manager (German speaking)(m/w/x)
Berlin
Full-timeOn-siteExperienced
AI/ML
Nejo AI Summary
Architecting post-sales strategies for a next-gen supply chain platform in the DACH market. Bachelor's or Master's degree in Business or related field required. Dynamic hyper-growth startup environment.
Requirements
- Bachelor's or Master's degree in Business or related field
- Curiosity and alignment with hyper-growth startups
- Catalyst for change and transformation
- Excellent communication skills
- Exceptional analytical prowess
- Hands-on mentality and ownership of operations
- Experience in competitive, fast-paced environments
- Native-level German language skills and fluency in English
Tasks
- Architect and implement a post-sales strategy for the DACH market
- Proactively identify and resolve complex customer challenges
- Utilize creative problem-solving to ensure customer satisfaction
- Leverage insights to drive improvements
- Design and champion scalable processes to enhance customer experience
- Collaborate with internal teams to ensure operational excellence
- Manage end-to-end post-sales journeys, including onboarding and claims handling
- Resolve customer queries related to delivery issues
- Drive cross-functional alignment with Tech, Logistics, and other departments
- Engage directly with customers via phone and email for inquiries
- Provide a premium support experience through multi-channel communication
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Native
- English – Business Fluent
Tools & Technologies
- Excel
- SQL
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of CoreTylynt and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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COCoreTylynt
Customer Success Manager (German speaking)(m/w/x)
Berlin
Full-timeOn-siteExperienced
AI/ML
Nejo AI Summary
Architecting post-sales strategies for a next-gen supply chain platform in the DACH market. Bachelor's or Master's degree in Business or related field required. Dynamic hyper-growth startup environment.
Requirements
- Bachelor's or Master's degree in Business or related field
- Curiosity and alignment with hyper-growth startups
- Catalyst for change and transformation
- Excellent communication skills
- Exceptional analytical prowess
- Hands-on mentality and ownership of operations
- Experience in competitive, fast-paced environments
- Native-level German language skills and fluency in English
Tasks
- Architect and implement a post-sales strategy for the DACH market
- Proactively identify and resolve complex customer challenges
- Utilize creative problem-solving to ensure customer satisfaction
- Leverage insights to drive improvements
- Design and champion scalable processes to enhance customer experience
- Collaborate with internal teams to ensure operational excellence
- Manage end-to-end post-sales journeys, including onboarding and claims handling
- Resolve customer queries related to delivery issues
- Drive cross-functional alignment with Tech, Logistics, and other departments
- Engage directly with customers via phone and email for inquiries
- Provide a premium support experience through multi-channel communication
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Native
- English – Business Fluent
Tools & Technologies
- Excel
- SQL
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of CoreTylynt and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Like this job?
BetaYour Career Agent finds similar jobs for you every day.
About the Company
CoreTylynt
Industry
Construction
Description
The company is a next-generation supply chain platform redefining how the industry sources, distributes, and finances materials.
Not a perfect match?
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