New Job?Nejo!

The AI Job Search Engine

SE
ServiceNow
3mo ago

Customer Success Executive - German Speaking(m/w/x)

Glattbrugg
Full-timeOn-siteSenior
AI/ML

Description

In this role, you will drive post-sales success by partnering with C-level executives and guiding business transformations. Your focus will be on building strong relationships, mitigating risks, and ensuring customers achieve their long-term goals with ServiceNow.

Let AI find the perfect jobs for you!

Upload your CV and Nejo AI will find matching job offers for you.

Requirements

  • •Strong background in enterprise-level SaaS transformation
  • •Experience leveraging AI for work processes
  • •Extensive experience in large-scale digital transformations
  • •Proven ability to engage with senior executives
  • •Minimum of 10 years in management consulting or leadership
  • •Success in managing complex strategic accounts
  • •Ability to solve complex business challenges
  • •Experience in cross-functional leadership
  • •Ability to navigate dynamic environments
  • •Skilled in designing scalable processes
  • •Exceptional communication and collaboration skills
  • •Deep understanding of customer challenges
  • •C-level German and English language skills
  • •English language skills

Work Experience

10 years

Tasks

  • •Lead post-sales transformation for customers
  • •Align ServiceNow offerings with customer goals
  • •Build strong relationships with C-level executives
  • •Partner with Account Executives on sales strategies
  • •Identify and mitigate potential risks to success
  • •Guide the Customer Success team to meet KPIs
  • •Align customer roadmaps with new revenue opportunities
  • •Incorporate customer feedback for continuous improvement
  • •Drive innovative solutions to achieve customer goals
  • •Establish and review success metrics with customers
  • •Refine business transformation plans to ensure value realization

Languages

German – Business Fluent

English – Business Fluent

Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ServiceNow and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
100+ Similar Jobs in Glattbrugg
  • ServiceNow

    Principal Engagement Manager / Project Manager- German Speaking(m/w/x)

    Full-timeOn-siteSenior
    Glattbrugg
  • Kyndryl Switzerland GmbH

    Customer Partner - Banking(m/w/x)

    Full-timeOn-siteSenior
    Zürich
  • salesforce.com

    Cloud Account Executive(m/w/x)

    Full-timeOn-siteSenior
    Zürich
  • Databricks

    Strategic Core Account Executive - Life Sciences(m/w/x)

    Full-timeOn-siteSenior
    Zürich
  • Implement Consulting Group

    Senior Management Consultant / Partner - Digital Commercial Transformation(m/w/x)

    Full-timeOn-siteSenior
    Zürich
100+ View all similar jobs
Apply now