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FEFELFEL

CRM Manager(m/w/x)

Zürich
Full-timeWith Home OfficeSenior

Managing HubSpot CRM structure for workplace food provider, optimizing customer journeys and ensuring data quality. 5+ years B2B CRM specialist experience required. 5 weeks holiday, 2 weeks work from anywhere.

Requirements

  • 5+ years CRM Specialist or Data Manager experience in B2B Marketing
  • Ability to break down complex problems into actionable solutions
  • Extensive hands-on CRM platform administration experience
  • Familiarity with marketing automation tools
  • Advanced, passionate proficiency in Excel
  • Ability to find data-driven answers beyond the obvious
  • High stress resistance in fast-paced environment
  • Capacity to keep a cool head and aim high
  • Great sense of humor
  • Fluency in English
  • Knowledge of German and French
  • Non-smoker
  • Valid work permit or Swiss passport

Tasks

  • Produce data for sales strategy
  • Optimize customer journey across departments
  • Manage HubSpot CRM structure
  • Ensure data quality and scalability
  • Set up data rules and cleanup processes
  • Integrate HubSpot with internal systems
  • Scout and manage supplier contracts
  • Design and improve sales processes
  • Customize HubSpot tools for pipeline stages
  • Support accurate forecasting and deal tracking
  • Build and maintain automations
  • Automate data uploads and workflows
  • Plan and optimize marketing automation
  • Manage multi-channel communication strategies
  • Deliver personalized dynamic content
  • Build advanced customer segments
  • Maintain accurate lists for targeted strategies
  • Oversee customer service tools
  • Manage tickets, live chats, and feedback systems
  • Integrate AI categorization for response times
  • Create and manage live dashboards
  • Track target achievements and KPIs
  • Generate data-driven insights
  • Support strategic decisions
  • Train and support team members
  • Ensure CRM compliance with data protection laws

Work Experience

  • 5 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishNative
  • GermanBasic
  • FrenchBasic

Tools & Technologies

  • CRM platforms
  • HubSpot
  • marketing automation tools
  • Excel

Benefits

More Vacation Days

  • Option to buy extra vacation week

Workation & Sabbatical

  • 2 weeks work from anywhere

Retirement Plans

  • Above-mandatory pension fund

Generous Parental Leave

  • 16 weeks paid parental leave
  • 3 weeks paid parental leave

Additional Allowances

  • Financial contribution to childcare

Public Transport Subsidies

  • Half-fare travelcard coverage

Team Events

  • Team events

Healthcare & Fitness

  • Weekly sports sessions
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of FELFEL and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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