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Managing HubSpot CRM structure for workplace food provider, optimizing customer journeys and ensuring data quality. 5+ years B2B CRM specialist experience required. 5 weeks holiday, 2 weeks work from anywhere.
Requirements
- 5+ years CRM Specialist or Data Manager experience in B2B Marketing
- Ability to break down complex problems into actionable solutions
- Extensive hands-on CRM platform administration experience
- Familiarity with marketing automation tools
- Advanced, passionate proficiency in Excel
- Ability to find data-driven answers beyond the obvious
- High stress resistance in fast-paced environment
- Capacity to keep a cool head and aim high
- Great sense of humor
- Fluency in English
- Knowledge of German and French
- Non-smoker
- Valid work permit or Swiss passport
Tasks
- Produce data for sales strategy
- Optimize customer journey across departments
- Manage HubSpot CRM structure
- Ensure data quality and scalability
- Set up data rules and cleanup processes
- Integrate HubSpot with internal systems
- Scout and manage supplier contracts
- Design and improve sales processes
- Customize HubSpot tools for pipeline stages
- Support accurate forecasting and deal tracking
- Build and maintain automations
- Automate data uploads and workflows
- Plan and optimize marketing automation
- Manage multi-channel communication strategies
- Deliver personalized dynamic content
- Build advanced customer segments
- Maintain accurate lists for targeted strategies
- Oversee customer service tools
- Manage tickets, live chats, and feedback systems
- Integrate AI categorization for response times
- Create and manage live dashboards
- Track target achievements and KPIs
- Generate data-driven insights
- Support strategic decisions
- Train and support team members
- Ensure CRM compliance with data protection laws
Work Experience
- 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Native
- German – Basic
- French – Basic
Tools & Technologies
- CRM platforms
- HubSpot
- marketing automation tools
- Excel
Benefits
More Vacation Days
- Option to buy extra vacation week
Workation & Sabbatical
- 2 weeks work from anywhere
Retirement Plans
- Above-mandatory pension fund
Generous Parental Leave
- 16 weeks paid parental leave
- 3 weeks paid parental leave
Additional Allowances
- Financial contribution to childcare
Public Transport Subsidies
- Half-fare travelcard coverage
Team Events
- Team events
Healthcare & Fitness
- Weekly sports sessions
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Managing HubSpot CRM structure for workplace food provider, optimizing customer journeys and ensuring data quality. 5+ years B2B CRM specialist experience required. 5 weeks holiday, 2 weeks work from anywhere.
Requirements
- 5+ years CRM Specialist or Data Manager experience in B2B Marketing
- Ability to break down complex problems into actionable solutions
- Extensive hands-on CRM platform administration experience
- Familiarity with marketing automation tools
- Advanced, passionate proficiency in Excel
- Ability to find data-driven answers beyond the obvious
- High stress resistance in fast-paced environment
- Capacity to keep a cool head and aim high
- Great sense of humor
- Fluency in English
- Knowledge of German and French
- Non-smoker
- Valid work permit or Swiss passport
Tasks
- Produce data for sales strategy
- Optimize customer journey across departments
- Manage HubSpot CRM structure
- Ensure data quality and scalability
- Set up data rules and cleanup processes
- Integrate HubSpot with internal systems
- Scout and manage supplier contracts
- Design and improve sales processes
- Customize HubSpot tools for pipeline stages
- Support accurate forecasting and deal tracking
- Build and maintain automations
- Automate data uploads and workflows
- Plan and optimize marketing automation
- Manage multi-channel communication strategies
- Deliver personalized dynamic content
- Build advanced customer segments
- Maintain accurate lists for targeted strategies
- Oversee customer service tools
- Manage tickets, live chats, and feedback systems
- Integrate AI categorization for response times
- Create and manage live dashboards
- Track target achievements and KPIs
- Generate data-driven insights
- Support strategic decisions
- Train and support team members
- Ensure CRM compliance with data protection laws
Work Experience
- 5 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Native
- German – Basic
- French – Basic
Tools & Technologies
- CRM platforms
- HubSpot
- marketing automation tools
- Excel
Benefits
More Vacation Days
- Option to buy extra vacation week
Workation & Sabbatical
- 2 weeks work from anywhere
Retirement Plans
- Above-mandatory pension fund
Generous Parental Leave
- 16 weeks paid parental leave
- 3 weeks paid parental leave
Additional Allowances
- Financial contribution to childcare
Public Transport Subsidies
- Half-fare travelcard coverage
Team Events
- Team events
Healthcare & Fitness
- Weekly sports sessions
About the Company
FELFEL
Industry
Food
Description
The company provides first-class, ultra-fresh food and drinks in the workplace through smart fridges and barista coffee.
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