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CECelonis

Client Value Partner (CVP) - Energy(m/w/x)

Zürich
Full-timeWith Home OfficeSenior
AI/ML

Driving data-driven transformation with strategic Energy clients using process mining and AI. 15+ years Energy industry experience required. Hybrid work, clear career paths.

Requirements

  • Minimum 15 years customer success, strategy consulting, or related experience in Energy industry
  • Strong experience in transformation programs, process re-engineering, and implementations
  • Experience with AI-based transformation (strong plus)
  • Deep exposure to successful change management practices
  • Ability to navigate global organizations and persuade with data
  • Ability to work with internal resources to design, pitch, and sell opportunities
  • Natural and consultative approach with senior executives
  • Strong team player with patient, entrepreneurial leadership style
  • Project management: ability to organize multiple streams
  • Strong communication skills to translate Celonis use cases into customer landscape
  • Self-motivated, proactive team player
  • Ability to thrive in fast-paced, collaborative, ambiguous environments with stakeholders

Tasks

  • Spearhead data-driven business transformation with strategic customers in the Energy industry
  • Lead extensive teams of Celonis experts to ensure customer success and satisfaction
  • Act as the accountable lead and trusted advisor for strategic customers
  • Engage with C-level executives to define long-term vision for business transformation
  • Mobilize necessary Celonis resources to support customer initiatives
  • Drive measurable business impact across various processes and industries
  • Accelerate platform adoption
  • Champion transformational initiatives across Celonis and customer accounts
  • Foster innovation and strategic change to maximize value
  • Develop and maintain strong relationships with key stakeholders, including C-level executives
  • Embed Celonis into customer strategic objectives
  • Ensure engagements are properly staffed using global cross-functional teams
  • Mentor customers on organization design and Center of Excellence maturation
  • Mentor and coach team members, providing guidance and support
  • Offer feedback to managers on team performance
  • Manage the end-to-end customer value journey
  • Influence key customer stakeholders through executive communication, product knowledge, and industry expertise
  • Establish the Celonis program roadmap and detailed value plans with senior stakeholders
  • Resolve customer escalations by orchestrating internal teams efficiently
  • Internalize customer strategy and targets to align Celonis delivery
  • Support customers in solving business-critical problems
  • Drive value realization and adoption within accounts
  • Ensure high-quality, on-time project completion
  • Meet usage and adoption targets
  • Organize and lead customer advisory boards to address industry challenges
  • Gather insights and improve products and services through feedback loops
  • Act as the voice of the customer within the company
  • Ensure alignment of product development and service offerings with industry needs
  • Collaborate on advocacy strategies with the customer advocacy team
  • Drive customer presence and sponsorship at key Celonis and industry events
  • Serve as a Celonis leader at conferences and webinars
  • Publish thought leadership content
  • Collaborate on innovation or new asset development in specific domains
  • Contribute to playbooks, resources, and tools for the value engineering team

Work Experience

  • 15 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • EnglishBusiness Fluent

Tools & Technologies

  • AI
  • Celonis

Benefits

Flexible Working

  • Hybrid working options

Career Advancement

  • Clear career paths
  • Internal mobility

Learning & Development

  • Dedicated learning program

Mentorship & Coaching

  • Mentorship opportunities

More Vacation Days

  • Generous PTO

Competitive Pay

  • Company equity

Other Benefits

  • Comprehensive benefits
  • Inclusion and belonging programs

Generous Parental Leave

  • Extensive parental leave

Purpose-Driven Work

  • Dedicated volunteer days

Healthcare & Fitness

  • Gym subsidies

Mental Health Support

  • Counseling
  • Well-being programs
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Celonis and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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