Fiserv
Customer Success Coach(m/w/x)
Full-timeOn-siteExperienced
Nürnberg
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Managing preboarding and commercial support for major European and UK enterprise clients in payments. Advanced Poseidon, MCS, IPG, OPY-RAM knowledge required. International client portfolio, focus on workflow automation.
Requirements
- Starke, positive Persönlichkeit
- Fortgeschrittene Poseidon-, MCS- und IPG-Kenntnisse
- Expertise im Bereich Kassenschnittstellen
- Kenntnisse in OPY – RAM
- Erfahrung mit KYC/AML‑Prozessen
- Sehr gute Kommunikationsfähigkeiten
- Mehrjährige Erfahrung im Händlergeschäft
- Verständnis der Fiserv Produkte und Dienstleistungen
- Fließende Deutsch‑ und Englischkenntnisse
Tasks
- Implement preboarding processes for major European and UK clients
- Support commercial contacts for enterprise customers and franchisees
- Automate workflows and continuously optimize internal processes
- Resolve and answer complex customer inquiries
- Build and further develop long-term client relationships
- Conduct regular client meetings and engagement activities
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- Poseidon
- MCS
- IPG
- Kassenschnittstellen
- OPY – RAM
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Fiserv and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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- Fiserv
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Service Manager(m/w/x)
Full-timeOn-siteManagementNürnberg
Managing preboarding and commercial support for major European and UK enterprise clients in payments. Advanced Poseidon, MCS, IPG, OPY-RAM knowledge required. International client portfolio, focus on workflow automation.
Requirements
- Starke, positive Persönlichkeit
- Fortgeschrittene Poseidon-, MCS- und IPG-Kenntnisse
- Expertise im Bereich Kassenschnittstellen
- Kenntnisse in OPY – RAM
- Erfahrung mit KYC/AML‑Prozessen
- Sehr gute Kommunikationsfähigkeiten
- Mehrjährige Erfahrung im Händlergeschäft
- Verständnis der Fiserv Produkte und Dienstleistungen
- Fließende Deutsch‑ und Englischkenntnisse
Tasks
- Implement preboarding processes for major European and UK clients
- Support commercial contacts for enterprise customers and franchisees
- Automate workflows and continuously optimize internal processes
- Resolve and answer complex customer inquiries
- Build and further develop long-term client relationships
- Conduct regular client meetings and engagement activities
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- Poseidon
- MCS
- IPG
- Kassenschnittstellen
- OPY – RAM
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Fiserv and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Fiserv
Industry
FinancialServices
Description
The company is a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers securely.
Not a perfect match?
- Fiserv
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