The AI Job Search Engine
Business Operations Lead(m/w/x)
Description
As a key leadership member, you will drive commercial excellence by integrating digital strategies, customer service, and data analytics to sharpen the company's competitive edge in Switzerland.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Degree in Business, Life Sciences, or related field
- •Minimum 8 years pharmaceutical industry experience
- •Teamwork, communication, and interpersonal skills
- •High level of customer focus
- •Direct and indirect leadership capabilities
- •Understanding of Swiss pharmaceutical market
- •Expertise in IQVIA data and CRM systems
- •Expertise in performance measurement and forecasting
- •Professional German, French, and English skills
- •Advanced computer and Microsoft Office skills
- •Understanding of BI and data warehouse technologies
- •Project management and organizational skills
- •Self-motivation and resourcefulness
- •Ability to perform under pressure
Education
Work Experience
8 years
Tasks
- •Serve on the Country Leadership Team
- •Lead and develop a team of eleven
- •Drive local Sales Force Effectiveness
- •Manage the local CRM system
- •Localize segmentation and targeting standards
- •Set goals and calculate incentives
- •Lead CRM rollouts and team trainings
- •Drive integrated account management
- •Manage local Power BI solutions
- •Conduct market research for brand strategies
- •Develop patient flow models and forecasts
- •Screen local business opportunities
- •Unify the Customer Service team
- •Implement SAP and harmonize systems
- •Manage hospital and wholesaler relationships
- •Build a digital and omnichannel framework
- •Execute the digital engagement strategy
- •Manage the local website strategy
- •Oversee congress and event management
- •Evolve the company's event visibility
- •Lead transparency reporting and compliance
Tools & Technologies
Languages
German – Business Fluent
French – Business Fluent
English – Business Fluent
Benefits
Informal Culture
- •Inclusion and belonging culture
Other Benefits
- •Reasonable accommodation for disability
- CSL ViforFull-timeOn-siteExperiencedBern
- Bavarian Nordic Berna GmbH
Commercial Forecasting & Market Analytics Lead(m/w/x)
Full-timeOn-siteExperiencedBern - CARBAGAS AG
Team Lead Back Office Customer Service Center(m/w/x)
Full-timeOn-siteSeniorGümligen - CSL Behring
Operational Excellence Manager(m/w/x)
Full-timeOn-siteSeniorBern - CSL Behring
Associate Director, Quality Assurance Support(m/w/x)
Full-timeOn-siteSeniorBern
Business Operations Lead(m/w/x)
The AI Job Search Engine
Description
As a key leadership member, you will drive commercial excellence by integrating digital strategies, customer service, and data analytics to sharpen the company's competitive edge in Switzerland.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Degree in Business, Life Sciences, or related field
- •Minimum 8 years pharmaceutical industry experience
- •Teamwork, communication, and interpersonal skills
- •High level of customer focus
- •Direct and indirect leadership capabilities
- •Understanding of Swiss pharmaceutical market
- •Expertise in IQVIA data and CRM systems
- •Expertise in performance measurement and forecasting
- •Professional German, French, and English skills
- •Advanced computer and Microsoft Office skills
- •Understanding of BI and data warehouse technologies
- •Project management and organizational skills
- •Self-motivation and resourcefulness
- •Ability to perform under pressure
Education
Work Experience
8 years
Tasks
- •Serve on the Country Leadership Team
- •Lead and develop a team of eleven
- •Drive local Sales Force Effectiveness
- •Manage the local CRM system
- •Localize segmentation and targeting standards
- •Set goals and calculate incentives
- •Lead CRM rollouts and team trainings
- •Drive integrated account management
- •Manage local Power BI solutions
- •Conduct market research for brand strategies
- •Develop patient flow models and forecasts
- •Screen local business opportunities
- •Unify the Customer Service team
- •Implement SAP and harmonize systems
- •Manage hospital and wholesaler relationships
- •Build a digital and omnichannel framework
- •Execute the digital engagement strategy
- •Manage the local website strategy
- •Oversee congress and event management
- •Evolve the company's event visibility
- •Lead transparency reporting and compliance
Tools & Technologies
Languages
German – Business Fluent
French – Business Fluent
English – Business Fluent
Benefits
Informal Culture
- •Inclusion and belonging culture
Other Benefits
- •Reasonable accommodation for disability
About the Company
CSL Vifor
Industry
Pharmaceuticals
Description
Das Unternehmen ist ein globaler Partner für pharmazeutische Produkte und innovative Therapien in der Eisenmangel- und Nephrologie.
- CSL Vifor
Commercial Excellence Manager(m/w/x)
Full-timeOn-siteExperiencedBern - Bavarian Nordic Berna GmbH
Commercial Forecasting & Market Analytics Lead(m/w/x)
Full-timeOn-siteExperiencedBern - CARBAGAS AG
Team Lead Back Office Customer Service Center(m/w/x)
Full-timeOn-siteSeniorGümligen - CSL Behring
Operational Excellence Manager(m/w/x)
Full-timeOn-siteSeniorBern - CSL Behring
Associate Director, Quality Assurance Support(m/w/x)
Full-timeOn-siteSeniorBern