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IT Support Specialist(m/w/x)
Managing IT infrastructure, user access (SSO, IdP), and device deployment at a private market investment firm. Hands-on troubleshooting for macOS/Windows and MDM solutions experience essential. Modern tech stack with advanced identity and device management.
Anforderungen
- Proven track record in IT Support, Service Desk, or System Administrator role
- Strong hands-on troubleshooting skills for macOS and Windows
- Experience in ticket-based support environment with focus on SLA adherence and user satisfaction
- Hands-on experience using MDM solutions for device deployment and inventory management
- Competence in administering Google Workspace and supporting common startup tools
- Familiarity with Jira and Confluence from an agent/admin perspective
- Familiarity with basic office network troubleshooting
- Strong understanding of security best practices
- Basic ability to develop Bash/PowerShell scripts and willingness to automate
- Excellent verbal and written English skills with ability to explain technical concepts
Aufgaben
- Maintain IT infrastructure across office locations
- Serve as the primary contact for troubleshooting technical issues
- Execute onboarding and offboarding processes for new employees
- Manage physical and digital inventory of IT assets
- Administer user access and identity via SSO and IdP solutions
- Support management of workplace tools like Google Workspace and Slack
- Create and update internal knowledge base articles and guides
- Assess and implement new workplace applications and tools
- Oversee procurement and distribution of IT hardware assets
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- macOS
- Windows
- Jira Service Management
- Jamf Pro
- Microsoft Intune
- Google Workspace
- Slack
- Zoom
- Jira
- Confluence
Noch nicht perfekt?
- FREENOWVollzeitnur vor OrtKeine AngabeHamburg, Berlin
- deeploi GmbH
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IT Support Specialist(m/w/x)
Managing IT infrastructure, user access (SSO, IdP), and device deployment at a private market investment firm. Hands-on troubleshooting for macOS/Windows and MDM solutions experience essential. Modern tech stack with advanced identity and device management.
Anforderungen
- Proven track record in IT Support, Service Desk, or System Administrator role
- Strong hands-on troubleshooting skills for macOS and Windows
- Experience in ticket-based support environment with focus on SLA adherence and user satisfaction
- Hands-on experience using MDM solutions for device deployment and inventory management
- Competence in administering Google Workspace and supporting common startup tools
- Familiarity with Jira and Confluence from an agent/admin perspective
- Familiarity with basic office network troubleshooting
- Strong understanding of security best practices
- Basic ability to develop Bash/PowerShell scripts and willingness to automate
- Excellent verbal and written English skills with ability to explain technical concepts
Aufgaben
- Maintain IT infrastructure across office locations
- Serve as the primary contact for troubleshooting technical issues
- Execute onboarding and offboarding processes for new employees
- Manage physical and digital inventory of IT assets
- Administer user access and identity via SSO and IdP solutions
- Support management of workplace tools like Google Workspace and Slack
- Create and update internal knowledge base articles and guides
- Assess and implement new workplace applications and tools
- Oversee procurement and distribution of IT hardware assets
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- macOS
- Windows
- Jira Service Management
- Jamf Pro
- Microsoft Intune
- Google Workspace
- Slack
- Zoom
- Jira
- Confluence
Über das Unternehmen
Moonfare
Branche
FinancialServices
Beschreibung
The company delivers institutional-quality portfolios for investors in private markets, combining finance and tech expertise.
Noch nicht perfekt?
- FREENOW
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Vollzeitnur vor OrtKeine AngabeHamburg, Berlin - deeploi GmbH
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