atmio
Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahren
Hamburg
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
ATatmio
Customer Success Manager(m/w/x)
Hamburg
Vollzeitmit HomeofficeBerufserfahren
Green Job
Nejo KI-Zusammenfassung
Client success platform, driving renewals and expansions through relationship management. Senior B2B customer trust-building and data analysis essential. Unlimited vacation, 1:1 psychologist sessions.
Anforderungen
- Building trust with senior B2B customers
- Data and process analysis for retention and upsell
- Ownership and fast-paced work in startup environment
- Cross-functional collaboration and customer feedback implementation
- Clear communication, empathetic conflict resolution, calm under pressure
- Support climate impact and mission-driven work
- 2+ years Customer Success, Account Management, or Implementation experience with senior B2B clients
- Track record in upselling and driving renewals
- Strong project management skills and data-savvy mindset
- Experience with technical products and cross-functional teams
- Excellent communication and conflict resolution skills
- Proactive, ownership-driven attitude and willingness to step outside comfort zone
- Fluency in German and English
Aufgaben
- Lead relationship management and retention efforts
- Build strong, trust-based customer relationships
- Monitor account health
- Drive renewals and expansions
- Develop onboarding programs
- Provide proactive customer training
- Conduct onsite training when needed
- Gather customer insights and feedback
- Help prioritize product improvements
- Contribute to internal CS tooling
- Develop internal CS documentation
- Create scalable CS processes
- Implement health monitoring flows
- Develop onboarding flows
- Work with software and sales teams
- Deliver exceptional service
- Surface critical feedback
Berufserfahrung
- 2 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – fließend
- Englisch – fließend
Benefits
Flexibles Arbeiten
- Remote work
- Flexible working hours
Mehr Urlaubstage
- Unlimited vacation
Mentale Gesundheitsförderung
- 1:1 psychologist sessions
Weiterbildungsangebote
- Workshops
Sonstige Zulagen
- Professional development budget
Attraktive Vergütung
- Stock option plan
Team Events & Ausflüge
- Team retreats
Öffi Tickets
- Deutschlandticket
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens atmio erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
- plancraft
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VollzeitRemoteSeniorHamburg - Ingestro
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Senior Customer Success Manager DACH(m/w/x)
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ATatmio
Customer Success Manager(m/w/x)
Hamburg
Vollzeitmit HomeofficeBerufserfahren
Green Job
Nejo KI-Zusammenfassung
Client success platform, driving renewals and expansions through relationship management. Senior B2B customer trust-building and data analysis essential. Unlimited vacation, 1:1 psychologist sessions.
Anforderungen
- Building trust with senior B2B customers
- Data and process analysis for retention and upsell
- Ownership and fast-paced work in startup environment
- Cross-functional collaboration and customer feedback implementation
- Clear communication, empathetic conflict resolution, calm under pressure
- Support climate impact and mission-driven work
- 2+ years Customer Success, Account Management, or Implementation experience with senior B2B clients
- Track record in upselling and driving renewals
- Strong project management skills and data-savvy mindset
- Experience with technical products and cross-functional teams
- Excellent communication and conflict resolution skills
- Proactive, ownership-driven attitude and willingness to step outside comfort zone
- Fluency in German and English
Aufgaben
- Lead relationship management and retention efforts
- Build strong, trust-based customer relationships
- Monitor account health
- Drive renewals and expansions
- Develop onboarding programs
- Provide proactive customer training
- Conduct onsite training when needed
- Gather customer insights and feedback
- Help prioritize product improvements
- Contribute to internal CS tooling
- Develop internal CS documentation
- Create scalable CS processes
- Implement health monitoring flows
- Develop onboarding flows
- Work with software and sales teams
- Deliver exceptional service
- Surface critical feedback
Berufserfahrung
- 2 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – fließend
- Englisch – fließend
Benefits
Flexibles Arbeiten
- Remote work
- Flexible working hours
Mehr Urlaubstage
- Unlimited vacation
Mentale Gesundheitsförderung
- 1:1 psychologist sessions
Weiterbildungsangebote
- Workshops
Sonstige Zulagen
- Professional development budget
Attraktive Vergütung
- Stock option plan
Team Events & Ausflüge
- Team retreats
Öffi Tickets
- Deutschlandticket
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens atmio erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
atmio
Branche
IT
Beschreibung
atmio builds technology for the oil & gas industry to cut methane emissions. Their gas measurement devices make invisible emissions visible for rapid operator action.
Noch nicht perfekt?
- atmio
Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenHamburg - plancraft
Senior Customer Success Manager - SaaS/B2B(m/w/x)
VollzeitRemoteSeniorHamburg - Ingestro
Senior Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeSeniorHamburg, Berlin - Ingestro
Growth & Success Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenHamburg, Berlin - Appinio
Senior Customer Success Manager DACH(m/w/x)
Vollzeitmit HomeofficeSeniorHamburg, Berlin, München