weCreate Data GmbH
Senior Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeSenior
Hamburg, Wien
Neuer Job?Nejo!
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APAppinio
Senior Customer Success Manager DACH(m/w/x)
Hamburg, Berlin, München
Vollzeitmit HomeofficeSenior
AI/ML
Data Science
Nejo KI-Zusammenfassung
Strategic customer engagement with AI-powered insights platform for market research. 3-5 years B2B customer consulting experience required. No cap on vacation days, temporary work abroad up to 180 days.
Anforderungen
- Degree in psychology, business administration, market research, or equivalent professional experience
- Minimum 3-5 years of experience in supporting and consulting B2B customers
- Experience in dynamic, interactive environments
- Commercial mindset
- Background in Market Research or experience with data/insights-driven solutions
- Drive and purpose in work
- Native German skills and fluent in English
- Hands-on mentality, pragmatism, and proactivity
- Active listening and purposeful communication
- Team player and enjoyment of work
Aufgaben
- Serve as the primary contact for strategic customers
- Build and maintain strong executive-level relationships
- Understand and resolve complex business challenges
- Provide strategic guidance on leveraging consumer insights
- Prepare and conduct impactful client workshops and trainings
- Monitor customer activity and health scores
- Proactively identify opportunities to enhance customer experience
- Mitigate potential churn risks
- Identify growth opportunities and collaborate with Sales
- Gather customer feedback and represent their voice internally
- Collaborate cross-functionally with Product, Research, Marketing, and Sales
- Coach and guide junior Customer Success Managers
- Contribute to team development and best practices
Berufserfahrung
- 3 - 5 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – fließend
- Englisch – verhandlungssicher
Benefits
Flexibles Arbeiten
- Flexibility policy with no cap on vacation days
Workation & Sabbatical
- Temporary work from abroad for up to 180 days
Moderne Technikausstattung
- All necessary hardware provided
Parkplatz & Pendelvorteile
- Mobility budget for office commute
Gesundheits- & Fitnessangebote
- Subsidised Urban Sports Club membership
Startup-Atmosphäre
- Access to co-working spaces in select cities
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Appinio erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
- plancraft
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VollzeitRemoteSeniorHamburg - Ingestro
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Vollzeitmit HomeofficeSeniorHamburg, Berlin - Cordes Consulting GmbH
Senior Kundenbetreuer / Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeSeniorHamburgab 4.800 / Monat - Mendix
Enterprise Customer Success Manager - DACH(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin, Köln, Frankfurt am Main, Hamburg, Hannover, Leipzig, München, Nürnberg, Stuttgart
APAppinio
Senior Customer Success Manager DACH(m/w/x)
Hamburg, Berlin, München
Vollzeitmit HomeofficeSenior
AI/ML
Data Science
Nejo KI-Zusammenfassung
Strategic customer engagement with AI-powered insights platform for market research. 3-5 years B2B customer consulting experience required. No cap on vacation days, temporary work abroad up to 180 days.
Anforderungen
- Degree in psychology, business administration, market research, or equivalent professional experience
- Minimum 3-5 years of experience in supporting and consulting B2B customers
- Experience in dynamic, interactive environments
- Commercial mindset
- Background in Market Research or experience with data/insights-driven solutions
- Drive and purpose in work
- Native German skills and fluent in English
- Hands-on mentality, pragmatism, and proactivity
- Active listening and purposeful communication
- Team player and enjoyment of work
Aufgaben
- Serve as the primary contact for strategic customers
- Build and maintain strong executive-level relationships
- Understand and resolve complex business challenges
- Provide strategic guidance on leveraging consumer insights
- Prepare and conduct impactful client workshops and trainings
- Monitor customer activity and health scores
- Proactively identify opportunities to enhance customer experience
- Mitigate potential churn risks
- Identify growth opportunities and collaborate with Sales
- Gather customer feedback and represent their voice internally
- Collaborate cross-functionally with Product, Research, Marketing, and Sales
- Coach and guide junior Customer Success Managers
- Contribute to team development and best practices
Berufserfahrung
- 3 - 5 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – fließend
- Englisch – verhandlungssicher
Benefits
Flexibles Arbeiten
- Flexibility policy with no cap on vacation days
Workation & Sabbatical
- Temporary work from abroad for up to 180 days
Moderne Technikausstattung
- All necessary hardware provided
Parkplatz & Pendelvorteile
- Mobility budget for office commute
Gesundheits- & Fitnessangebote
- Subsidised Urban Sports Club membership
Startup-Atmosphäre
- Access to co-working spaces in select cities
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Appinio erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
Appinio
Branche
Research
Beschreibung
The company is a global market research firm that combines an AI-powered insights platform with expert consultancy.
Noch nicht perfekt?
- weCreate Data GmbH
Senior Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeSeniorHamburg, Wien - plancraft
Senior Customer Success Manager - SaaS/B2B(m/w/x)
VollzeitRemoteSeniorHamburg - Ingestro
Senior Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeSeniorHamburg, Berlin - Cordes Consulting GmbH
Senior Kundenbetreuer / Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeSeniorHamburgab 4.800 / Monat - Mendix
Enterprise Customer Success Manager - DACH(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin, Köln, Frankfurt am Main, Hamburg, Hannover, Leipzig, München, Nürnberg, Stuttgart