Appinio
Senior Customer Success Manager DACH(m/w/x)
Vollzeitmit HomeofficeSenior
Hamburg, Berlin, München
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
MOMongoDB
Senior Customer Success Manager - German Speaking(m/w/x)
Hamburg
Vollzeitmit HomeofficeSenior
AI/ML
Nejo KI-Zusammenfassung
Advising on advanced operational strategies for MongoDB's AI database solutions. 7-10+ years technical customer-facing experience required. Fertility assistance, generous parental leave.
Anforderungen
- Technical customer-facing role experience
- 7 to 10+ years technical customer-facing role experience
- 4+ years accountable for customer health and revenue
- Excellent verbal and written communication skills
- Ability to influence technical and business outcomes
- Ability to solve complex problems across audience types
- Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience
- Fluent level of German
Aufgaben
- Advise on advanced operational strategies
- Mitigate risks in complex accounts
- Deliver cross-disciplinary solutions
- Accelerate time-to-value for customers
- Conduct comprehensive business reviews
- Analyze technical health and risk
- Translate insights into business outcomes
- Partner with senior leaders
- Champion mutual success plans
- Drive account strategy development
- Own elements of customer maturity
- Maximize customer lifetime value
- Manage diverse Enterprise portfolios
- Create and execute value realization strategies
- Track progress against business outcomes
- Provide informed forecasts
- Identify new customer impact opportunities
- Collaborate with presales teams
- Maintain accurate internal systems
- Enhance customer engagement with AI
- Amplify customer voice within MongoDB
- Influence product roadmap
- Coordinate across departments
- Connect customers with internal resources
- Engage Executive Sponsors
- Contribute to best practices
- Support team growth
- Interview and ramp new hires
- Coach peers for development
Berufserfahrung
- 7 - 10 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – fließend
Benefits
Sonstige Vorteile
- Employee affinity groups
- Accommodations for individuals with disabilities
Familienfreundlichkeit
- Fertility assistance
Großzügige Elternzeit
- Generous parental leave policy
Mentale Gesundheitsförderung
- Support for employee wellbeing
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens MongoDB erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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MOMongoDB
Senior Customer Success Manager - German Speaking(m/w/x)
Hamburg
Vollzeitmit HomeofficeSenior
AI/ML
Nejo KI-Zusammenfassung
Advising on advanced operational strategies for MongoDB's AI database solutions. 7-10+ years technical customer-facing experience required. Fertility assistance, generous parental leave.
Anforderungen
- Technical customer-facing role experience
- 7 to 10+ years technical customer-facing role experience
- 4+ years accountable for customer health and revenue
- Excellent verbal and written communication skills
- Ability to influence technical and business outcomes
- Ability to solve complex problems across audience types
- Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience
- Fluent level of German
Aufgaben
- Advise on advanced operational strategies
- Mitigate risks in complex accounts
- Deliver cross-disciplinary solutions
- Accelerate time-to-value for customers
- Conduct comprehensive business reviews
- Analyze technical health and risk
- Translate insights into business outcomes
- Partner with senior leaders
- Champion mutual success plans
- Drive account strategy development
- Own elements of customer maturity
- Maximize customer lifetime value
- Manage diverse Enterprise portfolios
- Create and execute value realization strategies
- Track progress against business outcomes
- Provide informed forecasts
- Identify new customer impact opportunities
- Collaborate with presales teams
- Maintain accurate internal systems
- Enhance customer engagement with AI
- Amplify customer voice within MongoDB
- Influence product roadmap
- Coordinate across departments
- Connect customers with internal resources
- Engage Executive Sponsors
- Contribute to best practices
- Support team growth
- Interview and ramp new hires
- Coach peers for development
Berufserfahrung
- 7 - 10 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Deutsch – fließend
Benefits
Sonstige Vorteile
- Employee affinity groups
- Accommodations for individuals with disabilities
Familienfreundlichkeit
- Fertility assistance
Großzügige Elternzeit
- Generous parental leave policy
Mentale Gesundheitsförderung
- Support for employee wellbeing
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens MongoDB erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
MongoDB
Branche
IT
Beschreibung
The company empowers innovators to create and disrupt industries by unleashing the power of software and data.
Noch nicht perfekt?
- Appinio
Senior Customer Success Manager DACH(m/w/x)
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Vollzeitmit HomeofficeManagementHamburg