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Customer Success Manager(m/w/x)
Overseeing client health, onboarding, and renewals for a digital media quality platform. Understanding of programmatic advertising required. Working with a proprietary media measurement platform.
Anforderungen
- 2-4 years experience in Ad Tech preferred
- Understanding of programmatic advertising required
- Strong analytical skills
- Demonstrated ability to communicate effectively
- Ability to learn quickly
- Enthusiasm for fast-paced environment
- Exceptional organizational skills
- Fluency with Microsoft PowerPoint, Word, Excel
- Experience in Salesforce, Gainsight is a plus
- Fluent English and German language skills
Aufgaben
- Understand the digital advertising ecosystem.
- Build knowledge of IAS products and processes.
- Oversee client health, onboarding, and renewals.
- Act as the main contact for assigned clients.
- Provide timely problem resolution and escalations.
- Prepare regular reports and analyze client activity.
- Develop trusted relationships with key client stakeholders.
- Ensure timely delivery of IAS solutions.
- Assist with customer requests and escalations.
- Identify at-risk scenarios and enact solutions.
- Drive upsell opportunities with the Sales team.
- Conduct regular business reviews with key clients.
- Track customer engagements in internal systems.
- Collaborate with Sales and Customer Success teams.
- Onboard new customers effectively.
- Communicate product enhancements to clients.
- Share industry knowledge with team members.
Berufserfahrung
- 2 - 4 Jahre
Ausbildung
- Matura
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Tools & Technologien
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Excel
- Salesforce
- Gainsight
Noch nicht perfekt?
- Integral Ad ScienceVollzeitmit HomeofficeManagementHamburg
- weCreate Data GmbH
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Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin, Frankfurt am Main, Leipzig, Stuttgart, Hannover, Aachen, Nürnberg, Hamburg, München, Köln - Cordes Consulting GmbH
Senior Kundenbetreuer / Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeSeniorHamburgab 4.800 / Monat
Customer Success Manager(m/w/x)
Overseeing client health, onboarding, and renewals for a digital media quality platform. Understanding of programmatic advertising required. Working with a proprietary media measurement platform.
Anforderungen
- 2-4 years experience in Ad Tech preferred
- Understanding of programmatic advertising required
- Strong analytical skills
- Demonstrated ability to communicate effectively
- Ability to learn quickly
- Enthusiasm for fast-paced environment
- Exceptional organizational skills
- Fluency with Microsoft PowerPoint, Word, Excel
- Experience in Salesforce, Gainsight is a plus
- Fluent English and German language skills
Aufgaben
- Understand the digital advertising ecosystem.
- Build knowledge of IAS products and processes.
- Oversee client health, onboarding, and renewals.
- Act as the main contact for assigned clients.
- Provide timely problem resolution and escalations.
- Prepare regular reports and analyze client activity.
- Develop trusted relationships with key client stakeholders.
- Ensure timely delivery of IAS solutions.
- Assist with customer requests and escalations.
- Identify at-risk scenarios and enact solutions.
- Drive upsell opportunities with the Sales team.
- Conduct regular business reviews with key clients.
- Track customer engagements in internal systems.
- Collaborate with Sales and Customer Success teams.
- Onboard new customers effectively.
- Communicate product enhancements to clients.
- Share industry knowledge with team members.
Berufserfahrung
- 2 - 4 Jahre
Ausbildung
- Matura
Sprachen
- Englisch – verhandlungssicher
- Deutsch – verhandlungssicher
Tools & Technologien
- Microsoft PowerPoint
- Microsoft Word
- Microsoft Excel
- Salesforce
- Gainsight
Über das Unternehmen
Integral Ad Science
Branche
Other
Beschreibung
IAS is a leading global media measurement and optimization platform, delivering actionable data for superior ad results. Their mission is to be the global benchmark for trust and transparency in digital media quality.
Noch nicht perfekt?
- Integral Ad Science
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Vollzeitmit HomeofficeSeniorHamburg, Wien - Vistar Media
Account Manager, DACH(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenHamburg - CANCOM
Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin, Frankfurt am Main, Leipzig, Stuttgart, Hannover, Aachen, Nürnberg, Hamburg, München, Köln - Cordes Consulting GmbH
Senior Kundenbetreuer / Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeSeniorHamburgab 4.800 / Monat