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Customer Success Manager(m/w/x)
Driving account health and expansion for holiday rental platform clients, identifying opportunities with MEDDPICC. Enterprise B2B Customer Success experience with multi-country accounts required. Strong commission plan, mobility support.
Anforderungen
- Several years of experience in Customer Success or Account Management for enterprise B2B clients
- Proven track record of owning commercial success
- Excellent communication, stakeholder management, and presentation skills
- Experience coordinating cross-functional teams and managing complex, multi-country accounts
- Familiarity with sales and qualification methodologies (e.g., MEDDPICC)
- Fluency in German and English; other languages are a plus
Aufgaben
- Build and maintain strong executive relationships
- Monitor account health and performance against strategic goals
- Proactively identify risks and initiate improvement plans
- Conduct Business Reviews and executive briefings
- Identify and qualify expansion opportunities using the MEDDPICC framework
- Own the end-to-end sales journey for upsell and cross-sell motions
- Develop ROI cases and customer benefit analyses
- Deliver compelling pitches and executive presentations
- Lead and orchestrate internal HRS experts for deal success
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- MEDDPICC
Benefits
Boni & Prämien
- Strong commission plan
Moderne Technikausstattung
- All necessary work equipment
Sonstige Vorteile
- Mobility support
Noch nicht perfekt?
- HRS GroupVollzeitnur vor OrtSeniorKöln
- HRS Group
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Customer Success Manager(m/w/x)
Driving account health and expansion for holiday rental platform clients, identifying opportunities with MEDDPICC. Enterprise B2B Customer Success experience with multi-country accounts required. Strong commission plan, mobility support.
Anforderungen
- Several years of experience in Customer Success or Account Management for enterprise B2B clients
- Proven track record of owning commercial success
- Excellent communication, stakeholder management, and presentation skills
- Experience coordinating cross-functional teams and managing complex, multi-country accounts
- Familiarity with sales and qualification methodologies (e.g., MEDDPICC)
- Fluency in German and English; other languages are a plus
Aufgaben
- Build and maintain strong executive relationships
- Monitor account health and performance against strategic goals
- Proactively identify risks and initiate improvement plans
- Conduct Business Reviews and executive briefings
- Identify and qualify expansion opportunities using the MEDDPICC framework
- Own the end-to-end sales journey for upsell and cross-sell motions
- Develop ROI cases and customer benefit analyses
- Deliver compelling pitches and executive presentations
- Lead and orchestrate internal HRS experts for deal success
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- MEDDPICC
Benefits
Boni & Prämien
- Strong commission plan
Moderne Technikausstattung
- All necessary work equipment
Sonstige Vorteile
- Mobility support
Über das Unternehmen
HRS Group
Branche
Tourism
Beschreibung
The company is a travel tech firm that offers an end-to-end holiday rental platform, maximizing rental performance for hosts and property managers.
Noch nicht perfekt?
- HRS Group
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Vollzeitnur vor OrtSeniorKöln - HRS Group
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Vollzeitnur vor OrtBerufserfahrenKöln - Be Awesome GmbH
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Vollzeitnur vor OrtBerufserfahrenKöln - HRS
Global Program Manager(m/w/x)
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