KNIME
Customer Success Manager - German-speaking(m/w/x)
Vollzeitmit HomeofficeBerufserfahren
Berlin, Konstanz
Neuer Job?Nejo!
Die KI-Suchmaschine für Jobs
KN
KnowBe4Customer Success Manager (Enterprise)(m/w/x)
Berlin
Vollzeitmit HomeofficeBerufserfahren
AI/ML
Beschreibung
You will drive customer lifetime value by guiding enterprise clients through onboarding and strategic growth, ensuring they build a mature security culture using the company's specialized tools.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •Associate’s Degree, equivalent work experience, or education
- •Experience managing complex IT system accounts
- •Experience managing accounts with 1000+ employees
- •Executive communication and professional composure
- •Familiarity with IT Security Field concepts
- •Experience with Salesforce or other CRM
- •Experience with Microsoft Excel and Word
- •Experience with Gmail and Google Docs
- •Experience with web Browsers
- •IT experience or exposure
- •Prior Customer Success Manager experience
- •SACP Certification
- •Excellent verbal and written communications
- •Fluency in German
- •Superior Customer Service skills
- •Excellent time management and organization
- •Ability to build rapport remotely
- •Strong collaborative and teamwork skills
- •Strong negotiation skills
- •Ability to work with minimal supervision
Ausbildung
Abgeschlossene Berufsausbildung
Berufserfahrung
ca. 1 - 4 Jahre
Aufgaben
- •Build relationships with executive stakeholders
- •Develop consultative strategies for customer objectives
- •Assess security awareness program maturity
- •Strategize to develop sustainable security cultures
- •Align security programs with executive goals
- •Manage professional enterprise account handling
- •Leverage assessments for program design
- •Configure accounts and provide product training
- •Execute initial phishing and training campaigns
- •Coordinate technical support for complex questions
- •Monitor customer usage and health metrics
- •Drive ongoing product adoption and value
- •Perform periodic business reviews and troubleshooting
- •Conduct strategic reviews on industry trends
- •Lead cross-functional customer experience initiatives
- •Utilize tools to maximize customer value
- •Assist renewal specialists with contract renewals
- •Identify add-on and upgrade opportunities
- •Coordinate cross-sell referrals with account managers
- •Meet performance metric targets
- •Maintain account administration in the CRM
Tools & Technologien
SalesforceCRMMicrosoft ExcelMicrosoft WordGmailGoogle DocsChromeInternet Explorer
Sprachen
Deutsch – verhandlungssicher
Benefits
Boni & Prämien
- •Company-wide sales bonuses
- •Employee referral bonuses
- •Certification completion bonuses
Großzügige Elternzeit
- •Adoption assistance
Sonstige Zulagen
- •Tuition reimbursement
Weiterbildungsangebote
- •Certification reimbursement
Modernes Büro
- •Modern, high-tech work environment
Lockere Unternehmenskultur
- •Fun work environment
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens KnowBe4 erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
- Geotab
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Vollzeitmit HomeofficeBerufserfahrenBerlin - Urban Sports Club
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Jobs in der Nähe entdecken
KN
KnowBe4Customer Success Manager (Enterprise)(m/w/x)
Berlin
Vollzeitmit HomeofficeBerufserfahren
AI/ML
Neuer Job?Nejo!
Die KI-Suchmaschine für Jobs
Beschreibung
You will drive customer lifetime value by guiding enterprise clients through onboarding and strategic growth, ensuring they build a mature security culture using the company's specialized tools.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •Associate’s Degree, equivalent work experience, or education
- •Experience managing complex IT system accounts
- •Experience managing accounts with 1000+ employees
- •Executive communication and professional composure
- •Familiarity with IT Security Field concepts
- •Experience with Salesforce or other CRM
- •Experience with Microsoft Excel and Word
- •Experience with Gmail and Google Docs
- •Experience with web Browsers
- •IT experience or exposure
- •Prior Customer Success Manager experience
- •SACP Certification
- •Excellent verbal and written communications
- •Fluency in German
- •Superior Customer Service skills
- •Excellent time management and organization
- •Ability to build rapport remotely
- •Strong collaborative and teamwork skills
- •Strong negotiation skills
- •Ability to work with minimal supervision
Ausbildung
Abgeschlossene Berufsausbildung
Berufserfahrung
ca. 1 - 4 Jahre
Aufgaben
- •Build relationships with executive stakeholders
- •Develop consultative strategies for customer objectives
- •Assess security awareness program maturity
- •Strategize to develop sustainable security cultures
- •Align security programs with executive goals
- •Manage professional enterprise account handling
- •Leverage assessments for program design
- •Configure accounts and provide product training
- •Execute initial phishing and training campaigns
- •Coordinate technical support for complex questions
- •Monitor customer usage and health metrics
- •Drive ongoing product adoption and value
- •Perform periodic business reviews and troubleshooting
- •Conduct strategic reviews on industry trends
- •Lead cross-functional customer experience initiatives
- •Utilize tools to maximize customer value
- •Assist renewal specialists with contract renewals
- •Identify add-on and upgrade opportunities
- •Coordinate cross-sell referrals with account managers
- •Meet performance metric targets
- •Maintain account administration in the CRM
Tools & Technologien
SalesforceCRMMicrosoft ExcelMicrosoft WordGmailGoogle DocsChromeInternet Explorer
Sprachen
Deutsch – verhandlungssicher
Benefits
Boni & Prämien
- •Company-wide sales bonuses
- •Employee referral bonuses
- •Certification completion bonuses
Großzügige Elternzeit
- •Adoption assistance
Sonstige Zulagen
- •Tuition reimbursement
Weiterbildungsangebote
- •Certification reimbursement
Modernes Büro
- •Modern, high-tech work environment
Lockere Unternehmenskultur
- •Fun work environment
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens KnowBe4 erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
KnowBe4
Branche
IT
Beschreibung
The company empowers organizations worldwide to strengthen their security culture through an AI-driven Human Risk Management platform.
Noch nicht perfekt?
- KNIME
Customer Success Manager - German-speaking(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin, Konstanz - Geotab
Customer Success Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin - Urban Sports Club
Customer Success Manager - Mid-Market(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin, Köln - Samsara
Enterprise Customer Success Manager - German Fluency(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin - Insider One
Customer Success Manager - DACH(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin