IMS Nanofabrication GmbH
Teamleader IT-Support(m/w/x)
Vollzeitmit HomeofficeBerufserfahren
Brunn am Gebirge
ab 65.000 / Jahr
Neuer Job?Nejo!
Die KI-Suchmaschine für Jobs
SPSportradar
Team Lead – End User Support(m/w/x)
Wien
Vollzeitmit HomeofficeSenior
Nejo KI-Zusammenfassung
Leading a distributed support team for sports data and audiovisual services to bookmakers. Leadership of distributed IT support teams and operational performance management experience required. Global team collaboration, structured development plans.
Anforderungen
- Leadership and people-management skills
- Experience in IT customer support
- Experience managing performance and operations
- Communication and stakeholder management skills
- Experience in enterprise IT environments
- Proficiency with modern workplace platforms
- Familiarity with ITIL processes
- Experience with cloud infrastructure
- Organizational and documentation skills
- Proactive and service-oriented mindset
- Willingness to travel across Europe
- Enjoyment of leading and developing people
- Passion for service excellence
- Ownership and proactive improvement drive
- Ability to thrive in international environments
- Comfort balancing leadership and operations
- Interest in building scalable support models
- Adaptability to new technologies
Aufgaben
- Lead and grow a distributed support team
- Ensure high-quality end-user service delivery
- Monitor performance metrics and KPIs
- Drive continuous improvement and operational excellence
- Coach team members through development plans
- Manage daily operations and incident escalations
- Collaborate with global IT and stakeholders
- Oversee hardware and software installations
- Manage IT assets and technical documentation
- Align activities with ITIL and company standards
- Foster a collaborative and safe team culture
- Execute service optimization initiatives
Berufserfahrung
- 5 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Microsoft Azure
- Office 365
- Exchange
- ITIL
Benefits
Betriebliche Altersvorsorge
- Retirement pension
Sonstige Vorteile
- Insurance plan
- Women in Tech group
- Pride group
Lockere Unternehmenskultur
- Collaborative work environment
- Vibrant and inclusive community
Weiterbildungsangebote
- Professional and personal development plan
Karriere- und Weiterentwicklung
- Career development opportunities
Team Events & Ausflüge
- Social and sports culture
- Innovative cross-team challenges
- Office sports tournaments
- Beer brewing competitions
Gesundheits- & Fitnessangebote
- Physical exercise and fun
Öffi Tickets
- Company-paid Öffi-Ticket
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Sportradar erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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SPSportradar
Team Lead – End User Support(m/w/x)
Wien
Vollzeitmit HomeofficeSenior
Nejo KI-Zusammenfassung
Leading a distributed support team for sports data and audiovisual services to bookmakers. Leadership of distributed IT support teams and operational performance management experience required. Global team collaboration, structured development plans.
Anforderungen
- Leadership and people-management skills
- Experience in IT customer support
- Experience managing performance and operations
- Communication and stakeholder management skills
- Experience in enterprise IT environments
- Proficiency with modern workplace platforms
- Familiarity with ITIL processes
- Experience with cloud infrastructure
- Organizational and documentation skills
- Proactive and service-oriented mindset
- Willingness to travel across Europe
- Enjoyment of leading and developing people
- Passion for service excellence
- Ownership and proactive improvement drive
- Ability to thrive in international environments
- Comfort balancing leadership and operations
- Interest in building scalable support models
- Adaptability to new technologies
Aufgaben
- Lead and grow a distributed support team
- Ensure high-quality end-user service delivery
- Monitor performance metrics and KPIs
- Drive continuous improvement and operational excellence
- Coach team members through development plans
- Manage daily operations and incident escalations
- Collaborate with global IT and stakeholders
- Oversee hardware and software installations
- Manage IT assets and technical documentation
- Align activities with ITIL and company standards
- Foster a collaborative and safe team culture
- Execute service optimization initiatives
Berufserfahrung
- 5 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- Microsoft Azure
- Office 365
- Exchange
- ITIL
Benefits
Betriebliche Altersvorsorge
- Retirement pension
Sonstige Vorteile
- Insurance plan
- Women in Tech group
- Pride group
Lockere Unternehmenskultur
- Collaborative work environment
- Vibrant and inclusive community
Weiterbildungsangebote
- Professional and personal development plan
Karriere- und Weiterentwicklung
- Career development opportunities
Team Events & Ausflüge
- Social and sports culture
- Innovative cross-team challenges
- Office sports tournaments
- Beer brewing competitions
Gesundheits- & Fitnessangebote
- Physical exercise and fun
Öffi Tickets
- Company-paid Öffi-Ticket
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Sportradar erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
Sportradar
Branche
IT
Beschreibung
The company is a worldwide leader in sports data and audiovisual services for bookmakers, offering data-driven marketing services for betting operators.
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- IMS Nanofabrication GmbH
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