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Team Lead Digital Workplace Operations(m/w/x)
Leading two operational teams for company-wide 1st level IT support, managing macOS and Windows endpoints for a global business data platform. Experience leading IT teams and a helpdesk background required. Work from abroad option, flex-time.
Anforderungen
- Experience leading IT teams
- Background in IT support helpdesk
- Hands-on leadership style
- Clear communication and stakeholder alignment
- Adaptability in dynamic environments
- Fluency in German and English
- Willingness to work on-site
- Team leadership and people development
- Ticket execution and SLA management
- Onboarding coordination skills
- Endpoint management for macOS and Windows
- Automation and security-focused mindset
- Operational improvement through data analysis
Aufgaben
- Lead and develop two small operational teams
- Ensure reliable company-wide 1st level IT support
- Manage end-to-end ticket execution and SLAs
- Coordinate onboarding and align with stakeholders
- Manage macOS and Windows endpoints
- Implement automation with a security-focused mindset
- Improve operations using data and user feedback
- Oversee hardware management and system implementations
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- macOS
- Windows
Benefits
Flexibles Arbeiten
- Hybrid work
- Flex-time
- Work from abroad
Lockere Unternehmenskultur
- International team
Team Events & Ausflüge
- Social events
Öffi Tickets
- Subsidized urban mobility
Gesundheits- & Fitnessangebote
- Fitness and wellness options
Sonstige Vorteile
- Free Perplexity Enterprise access
Weiterbildungsangebote
- Career and training opportunities
Parkplatz & Pendelvorteile
- Attractive locations
Modernes Büro
- Modern offices
Mentale Gesundheitsförderung
- Mental health support
Noch nicht perfekt?
- StatistaVollzeitmit HomeofficeSeniorHamburg
- Statista
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Lead Modern Workplace(m/w/x)
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IT Operations Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenHamburg, Berlin
Team Lead Digital Workplace Operations(m/w/x)
Leading two operational teams for company-wide 1st level IT support, managing macOS and Windows endpoints for a global business data platform. Experience leading IT teams and a helpdesk background required. Work from abroad option, flex-time.
Anforderungen
- Experience leading IT teams
- Background in IT support helpdesk
- Hands-on leadership style
- Clear communication and stakeholder alignment
- Adaptability in dynamic environments
- Fluency in German and English
- Willingness to work on-site
- Team leadership and people development
- Ticket execution and SLA management
- Onboarding coordination skills
- Endpoint management for macOS and Windows
- Automation and security-focused mindset
- Operational improvement through data analysis
Aufgaben
- Lead and develop two small operational teams
- Ensure reliable company-wide 1st level IT support
- Manage end-to-end ticket execution and SLAs
- Coordinate onboarding and align with stakeholders
- Manage macOS and Windows endpoints
- Implement automation with a security-focused mindset
- Improve operations using data and user feedback
- Oversee hardware management and system implementations
Berufserfahrung
- ca. 4 - 6 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- macOS
- Windows
Benefits
Flexibles Arbeiten
- Hybrid work
- Flex-time
- Work from abroad
Lockere Unternehmenskultur
- International team
Team Events & Ausflüge
- Social events
Öffi Tickets
- Subsidized urban mobility
Gesundheits- & Fitnessangebote
- Fitness and wellness options
Sonstige Vorteile
- Free Perplexity Enterprise access
Weiterbildungsangebote
- Career and training opportunities
Parkplatz & Pendelvorteile
- Attractive locations
Modernes Büro
- Modern offices
Mentale Gesundheitsförderung
- Mental health support
Über das Unternehmen
Statista
Branche
IT
Beschreibung
The company is the world's leading business data platform, providing reliable data and analytics products to empower fact-based decisions.
Noch nicht perfekt?
- Statista
Teamleitung Digital Workplace Operations(m/w/x)
Vollzeitmit HomeofficeSeniorHamburg - Statista
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Teamleitung IT-Client Management(m/w/x)
Vollzeitmit HomeofficeManagementHamburg - workidentity GmbH
Lead Modern Workplace(m/w/x)
Vollzeitmit HomeofficeSeniorHamburgab 105.000 / Jahr - Statista
IT Operations Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenHamburg, Berlin