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MEMETRO/MAKRO

Skill Chapter Lead - Legacy Solutions(m/w/x)

Düsseldorf
Vollzeitmit HomeofficeSenior
Jetzt bewerben

Leading end-to-end transition for 700+ local IT solutions at international food wholesaler. 10+ years IT outsourcing and large-scale transition program leadership required. Hybrid working, multicultural teams, agile setup.

Anforderungen

  • 10+ years leading complex IT outsourcing, shared services, or large-scale transition/transformation programs in international environments
  • Proven track record managing external service providers and offshore delivery models
  • Demonstrated experience leading large-scale transition programs, including service/system migration
  • Strong experience in legacy landscape optimization, including decommissioning and application rationalization
  • Proven ability to drive cost optimization and efficiency improvements through outsourcing, standardization, and consolidation
  • Extensive experience in complex, multi-country organizations with diverse stakeholders
  • Strong program and project management capabilities, including governance, risk management, and delivery oversight
  • University degree in IT, Business Administration, Engineering, or related field; advanced degrees a plus
  • Strong interpersonal and stakeholder management skills, effective communication, and trust-building
  • Strong leadership presence, ability to inspire confidence, influence stakeholders, and drive alignment
  • English business fluency in written and oral communication

Aufgaben

  • Lead end-to-end transition activities for 700+ local solutions
  • Ensure operational excellence during transition
  • Drive structured transition to external LSSC/AMS providers and internal offshoring
  • Manage successful migration of services, systems, and processes
  • Oversee decommissioning of legacy solutions
  • Lead a team of 10-15 employees across multiple platforms
  • Ensure strong governance and vendor performance
  • Collaborate with global IT and business stakeholders
  • Develop comprehensive transition plans with scope, timelines, and resource allocation
  • Implement and manage transition program governance
  • Define and monitor KPIs for transition success
  • Identify and mitigate risks for business continuity
  • Ensure compliance with contractual obligations and regulations
  • Oversee support model implementation for local solutions
  • Manage knowledge transfer processes and documentation
  • Ensure operational readiness through process mapping and service validation
  • Act as primary interface between service providers and internal stakeholders
  • Manage executive reporting and governance forums
  • Lead organizational change management initiatives
  • Coordinate workforce transitions and reskilling
  • Develop and execute communication plans for new operating models
  • Ensure smooth post-transition handover to steady-state teams
  • Support stabilization through post-transition reviews and lessons learned
  • Establish steady-state governance and service management model
  • Monitor and optimize SLAs and KPIs
  • Lead Local Solutions Operations Managers chapter
  • Implement major incident and crisis management processes
  • Establish centralized change request management
  • Define and track service improvement initiatives
  • Manage vendor governance, performance, and commercial topics
  • Steer decommissioning of local legacy solutions
  • Align with stakeholders to accelerate decommissioning
  • Manage dependencies, risks, and business impacts during decommissioning

Berufserfahrung

  • 10 Jahre

Ausbildung

  • Bachelor-AbschlussODER
  • Master-Abschluss

Sprachen

  • Englisch – verhandlungssicher

Benefits

Flexibles Arbeiten

  • Hybrid working model
  • Flexible work environment

Lockere Unternehmenskultur

  • Multicultural teams

Startup-Atmosphäre

  • Agile setup

Weiterbildungsangebote

  • Individual and company-wide programs
  • Company trainings
  • People development programs

Karriere- und Weiterentwicklung

  • Leadership development

Sonstige Vorteile

  • Appreciation programs
  • Individual solutions support
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens METRO/MAKRO erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.

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