GetYourGuide
Partner Engagement Manager(m/w/x)
Vollzeitmit HomeofficeSenior
Berlin
Neuer Job?Nejo!
Die KI-Suchmaschine für Jobs
GE
GetYourGuideSenior Operations Outsourcing Specialist(m/w/x)
Berlin
Vollzeitmit HomeofficeSenior
AI/ML
Beschreibung
You will bridge the gap between external vendors and internal stakeholders, ensuring millions of travelers receive excellent service by managing outsourcing partners and driving operational efficiency.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •2 years of customer service experience
- •Experience integrating AI solutions into work
- •Confidence in communicating with diverse stakeholders
- •Agility, flexibility, and proactive problem-solving
- •Strong C1-level verbal and written English
- •Data analysis and strong technical skills
- •Advanced Excel and Google Suite skills
Berufserfahrung
2 Jahre
Aufgaben
- •Manage the performance and relationship of designated outsourcing partners
- •Oversee day-to-day operations to meet service level agreements
- •Facilitate business reviews and process alignment meetings
- •Collaborate with internal teams on continuous improvement initiatives
- •Analyze volume trends to identify and bridge process gaps
- •Implement solutions for enhanced efficiency and customer experience
- •Resolve critical issues as the primary escalation point
- •Track and report key metrics to provide actionable insights
- •Train and mentor BPO staff to meet evolving needs
Tools & Technologien
AI solutionsExcelGoogle Suite
Sprachen
Englisch – verhandlungssicher
Benefits
Flexibles Arbeiten
- •Hybrid working approach
- •30-day work from anywhere
Sonstige Zulagen
- •Annual personal growth budget
Mentoring & Coaching
- •Mentorship programs
Team Events & Ausflüge
- •Quarterly team events
- •Yearly company-wide events
Öffi Tickets
- •Monthly transportation budget
Gesundheits- & Fitnessangebote
- •Monthly fitness budget
- •Health and wellness benefits
Mitarbeiterrabatte
- •GetYourGuide activity discounts
Weiterbildungsangebote
- •Language reimbursement program
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens GetYourGuide erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
- GetYourGuide
Head of Content Systems & Operations(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin - GetYourGuide
Senior Payroll Equity Specialist(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin - GetYourGuide
Senior Team Lead, Business Operations & Strategy(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin - lemon.markets
Senior ICT Outsourcing Manager(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin
GE
GetYourGuideSenior Operations Outsourcing Specialist(m/w/x)
Berlin
Vollzeitmit HomeofficeSenior
AI/ML
Neuer Job?Nejo!
Die KI-Suchmaschine für Jobs
Beschreibung
You will bridge the gap between external vendors and internal stakeholders, ensuring millions of travelers receive excellent service by managing outsourcing partners and driving operational efficiency.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •2 years of customer service experience
- •Experience integrating AI solutions into work
- •Confidence in communicating with diverse stakeholders
- •Agility, flexibility, and proactive problem-solving
- •Strong C1-level verbal and written English
- •Data analysis and strong technical skills
- •Advanced Excel and Google Suite skills
Berufserfahrung
2 Jahre
Aufgaben
- •Manage the performance and relationship of designated outsourcing partners
- •Oversee day-to-day operations to meet service level agreements
- •Facilitate business reviews and process alignment meetings
- •Collaborate with internal teams on continuous improvement initiatives
- •Analyze volume trends to identify and bridge process gaps
- •Implement solutions for enhanced efficiency and customer experience
- •Resolve critical issues as the primary escalation point
- •Track and report key metrics to provide actionable insights
- •Train and mentor BPO staff to meet evolving needs
Tools & Technologien
AI solutionsExcelGoogle Suite
Sprachen
Englisch – verhandlungssicher
Benefits
Flexibles Arbeiten
- •Hybrid working approach
- •30-day work from anywhere
Sonstige Zulagen
- •Annual personal growth budget
Mentoring & Coaching
- •Mentorship programs
Team Events & Ausflüge
- •Quarterly team events
- •Yearly company-wide events
Öffi Tickets
- •Monthly transportation budget
Gesundheits- & Fitnessangebote
- •Monthly fitness budget
- •Health and wellness benefits
Mitarbeiterrabatte
- •GetYourGuide activity discounts
Weiterbildungsangebote
- •Language reimbursement program
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens GetYourGuide erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
GetYourGuide
Branche
Tourism
Beschreibung
GetYourGuide is the globally leading marketplace for unforgettable travel experiences, helping travelers discover the best things to do.
Noch nicht perfekt?
- GetYourGuide
Partner Engagement Manager(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin - GetYourGuide
Head of Content Systems & Operations(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin - GetYourGuide
Senior Payroll Equity Specialist(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin - GetYourGuide
Senior Team Lead, Business Operations & Strategy(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin - lemon.markets
Senior ICT Outsourcing Manager(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin