Beschreibung

In this role, you will lead a dynamic team focused on enhancing sales operations, driving AI initiatives, and developing training programs. Your day-to-day responsibilities will involve collaborating with various teams to ensure effective strategy execution and high-quality outcomes.

Anforderungen

• •6+ years in Sales Operations, Revenue Operations, or Commercial Operations in a high-growth B2B or marketplace environment
• •3+ years of direct people leadership experience
• •Proven track record owning or co-owning a sales tech stack (e.g. Salesforce, HubSpot, engagement tools, BI)
• •Experience designing and rolling out sales processes and training/enablement programs
• •Exposure to AI or data products in Sales (e.g. scoring, recommendations, conversational intelligence, GenAI tools)
• •Strong analytical and problem-solving skills; comfortable with data and business cases
• •Ability to write clear requirements and collaborate effectively with technical teams
• •Excellent stakeholder management and communication skills
• •Balance of strategic thinking and hands-on execution; high ownership and bias to action
• •Experience in a marketplace, travel, or other two-sided business
• •Experience building internal tools with Product or Engineering
• •Familiarity with enablement platforms or LMS
• •Practical experience deploying or operationalizing GenAI in sales workflows

Aufgaben

• •Coach and develop a team of Sales Operations specialists
• •Define priorities and set clear goals
• •Ensure reliable, high-quality delivery
• •Lead strategy and roadmap for CRM and sales tools
• •Drive implementations and improvements for data quality
• •Identify and prioritize AI use cases in the sales funnel
• •Partner with Data and Product teams to test and scale AI solutions
• •Design onboarding and ongoing training programs for Sales
• •Create and maintain playbooks, guidelines, and tool documentation
• •Define and track key metrics for tools and processes
• •Align with Sales and cross-functional leaders on priorities
• •Communicate progress to stakeholders

Tools & Technologien

Benefits