Wind River
Customer Success Manager(m/w/x)
Vollzeitnur vor OrtBerufserfahren
Ismaning
Neuer Job?Nejo!
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WIWind River
Senior Customer Success Manager(m/w/x)
München
VollzeitVor OrtSenior
Nejo KI-Zusammenfassung
Lifecycle management for mission-critical intelligent systems and embedded real-time OS software. Technical background in RTOS and fluency in English plus French, Spanish, or Italian required. Company-funded healthcare and life insurance with 3x base salary coverage.
Anforderungen
- 10 years technical customer-facing experience
- Fluent English and French, Spanish, or Italian
- 3 years Customer Success Manager experience
- Success in managing full customer lifecycle
- Technical background in embedded real-time OS
- Experience with Cloud Platform or OpenStack
- Experience with Kubernetes or container platforms
- Knowledge of Enterprise Linux systems
- Experience with Wind River or embedded Linux
- Ability to navigate hybrid cloud architectures
- Understanding of container lifecycle management
- Familiarity with Enterprise Linux distributions
- Understanding of embedded-to-cloud interfaces
- Knowledge of embedded systems security
- Track record supporting Global 2000 companies
- Exceptional communication and relationship building skills
- Experience overseeing cross-functional teams
- Experience with playbooks and health tools
- Technical degree preferred
- Ability to travel up to 40%
Aufgaben
- Guide customers through the full adoption journey
- Build relationships with executives and managers
- Serve as a trusted customer advisor
- Identify opportunities to solve customer problems
- Maximize business value realization for customers
- Manage the transition from sales to won business
- Focus on achieving customer business outcomes
- Build long-term relationships with key influencers
- Develop customers into positive public references
- Solve customer problems to ensure satisfaction
- Own the outcome of customer success
- Marshal internal resources to meet customer needs
- Implement creative solutions for customer challenges
- Meet specific Wind River financial goals
- Own revenue retention and expansion
- Ensure renewals and identify upsell opportunities
- Drive new license and service agreements
- Demonstrate product value for business goals
- Proactively identify new business problems
- Scout for opportunities to expand account footprint
- Analyze customer initiatives and organizational impacts
- Advocate for customers as a strategic resource
- Coordinate cross-functional teams for project milestones
- Monitor customer health to prevent churn
- Address concerns to ensure high-value experiences
- Record interactions in the customer intelligence platform
- Provide organizational visibility on customer sentiment
- Partner with Product and Sales on roadmaps
Berufserfahrung
- 10 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Französisch – verhandlungssicher
- Spanisch – verhandlungssicher
- Italienisch – verhandlungssicher
Tools & Technologien
- VxWorks
- Wind River Cloud Platform
- VMware vSphere
- OpenStack
- Kubernetes
- eLxr
- Enterprise Linux
- Wind River Linux
- Red Hat
- SUSE
- Ubuntu
Benefits
Sonstige Vorteile
- Company-sponsored life insurance
- Vision care
Attraktive Vergütung
- x3 base salary cover
Gesundheits- & Fitnessangebote
- Permanent health insurance
- Company-funded healthcare
- Dental care
Mehr Urlaubstage
- Birthday off
- Five paid volunteer days
Betriebliche Altersvorsorge
- Group Personal Pension Plan
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Wind River erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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WIWind River
Senior Customer Success Manager(m/w/x)
München
VollzeitVor OrtSenior
Nejo KI-Zusammenfassung
Lifecycle management for mission-critical intelligent systems and embedded real-time OS software. Technical background in RTOS and fluency in English plus French, Spanish, or Italian required. Company-funded healthcare and life insurance with 3x base salary coverage.
Anforderungen
- 10 years technical customer-facing experience
- Fluent English and French, Spanish, or Italian
- 3 years Customer Success Manager experience
- Success in managing full customer lifecycle
- Technical background in embedded real-time OS
- Experience with Cloud Platform or OpenStack
- Experience with Kubernetes or container platforms
- Knowledge of Enterprise Linux systems
- Experience with Wind River or embedded Linux
- Ability to navigate hybrid cloud architectures
- Understanding of container lifecycle management
- Familiarity with Enterprise Linux distributions
- Understanding of embedded-to-cloud interfaces
- Knowledge of embedded systems security
- Track record supporting Global 2000 companies
- Exceptional communication and relationship building skills
- Experience overseeing cross-functional teams
- Experience with playbooks and health tools
- Technical degree preferred
- Ability to travel up to 40%
Aufgaben
- Guide customers through the full adoption journey
- Build relationships with executives and managers
- Serve as a trusted customer advisor
- Identify opportunities to solve customer problems
- Maximize business value realization for customers
- Manage the transition from sales to won business
- Focus on achieving customer business outcomes
- Build long-term relationships with key influencers
- Develop customers into positive public references
- Solve customer problems to ensure satisfaction
- Own the outcome of customer success
- Marshal internal resources to meet customer needs
- Implement creative solutions for customer challenges
- Meet specific Wind River financial goals
- Own revenue retention and expansion
- Ensure renewals and identify upsell opportunities
- Drive new license and service agreements
- Demonstrate product value for business goals
- Proactively identify new business problems
- Scout for opportunities to expand account footprint
- Analyze customer initiatives and organizational impacts
- Advocate for customers as a strategic resource
- Coordinate cross-functional teams for project milestones
- Monitor customer health to prevent churn
- Address concerns to ensure high-value experiences
- Record interactions in the customer intelligence platform
- Provide organizational visibility on customer sentiment
- Partner with Product and Sales on roadmaps
Berufserfahrung
- 10 Jahre
Ausbildung
- Bachelor-Abschluss
Sprachen
- Englisch – verhandlungssicher
- Französisch – verhandlungssicher
- Spanisch – verhandlungssicher
- Italienisch – verhandlungssicher
Tools & Technologien
- VxWorks
- Wind River Cloud Platform
- VMware vSphere
- OpenStack
- Kubernetes
- eLxr
- Enterprise Linux
- Wind River Linux
- Red Hat
- SUSE
- Ubuntu
Benefits
Sonstige Vorteile
- Company-sponsored life insurance
- Vision care
Attraktive Vergütung
- x3 base salary cover
Gesundheits- & Fitnessangebote
- Permanent health insurance
- Company-funded healthcare
- Dental care
Mehr Urlaubstage
- Birthday off
- Five paid volunteer days
Betriebliche Altersvorsorge
- Group Personal Pension Plan
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Wind River erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
Wind River
Branche
IT
Beschreibung
The company is a global leader in delivering software for mission-critical intelligent systems, powering billions of secure and reliable systems.
Noch nicht perfekt?
- Wind River
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