Die KI-Suchmaschine für Jobs
Research Specialist Customer Experience - German Speaking(m/w/x)
Beschreibung
You will drive the company's strategy by transforming customer feedback into actionable insights, using everything from FullStory data to direct interviews to shape the overall product experience.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •Strong command of qualitative and quantitative methods
- •Proficiency with survey and analytics tools
- •Experience in customer research, UX insights, or related
- •University degree in related field
- •Excellent written and spoken English and German
- •Ability to synthesize complex data into narratives
- •Strong interpersonal and cross-functional skills
- •Experience linking research with operational data
Ausbildung
Berufserfahrung
2 Jahre
Aufgaben
- •Design and conduct customer experience research
- •Execute qualitative and quantitative research methodologies
- •Perform surveys, usability tests, and interviews
- •Represent customer needs in strategic decisions
- •Analyze feedback and operational data
- •Identify drivers of satisfaction and loyalty
- •Integrate research insights with FullStory
- •Develop data-driven reports and dashboards
- •Present findings and recommendations to stakeholders
- •Collaborate with Product, CX, and Data teams
- •Prioritize improvements based on customer impact
- •Partner with third-party research agencies
- •Build and maintain analytical models
Tools & Technologien
Sprachen
Englisch – verhandlungssicher
Deutsch – verhandlungssicher
Benefits
Attraktive Vergütung
- •Secure earnings
Sonstige Vorteile
- •Personal and professional development
Lockere Unternehmenskultur
- •Familiar working atmosphere
Team Events & Ausflüge
- •Regular company and team events
Mitarbeiterrabatte
- •Over 1,500 exclusive offers
- PrewaveVollzeitmit HomeofficeSeniorab 52.136 / JahrWien, München
- BIPA Parfümerien
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Conversational UX Designer(m/w/x)
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Customer Protection Analyst German Speaking(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenab 38.500Wien
Research Specialist Customer Experience - German Speaking(m/w/x)
Die KI-Suchmaschine für Jobs
Beschreibung
You will drive the company's strategy by transforming customer feedback into actionable insights, using everything from FullStory data to direct interviews to shape the overall product experience.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •Strong command of qualitative and quantitative methods
- •Proficiency with survey and analytics tools
- •Experience in customer research, UX insights, or related
- •University degree in related field
- •Excellent written and spoken English and German
- •Ability to synthesize complex data into narratives
- •Strong interpersonal and cross-functional skills
- •Experience linking research with operational data
Ausbildung
Berufserfahrung
2 Jahre
Aufgaben
- •Design and conduct customer experience research
- •Execute qualitative and quantitative research methodologies
- •Perform surveys, usability tests, and interviews
- •Represent customer needs in strategic decisions
- •Analyze feedback and operational data
- •Identify drivers of satisfaction and loyalty
- •Integrate research insights with FullStory
- •Develop data-driven reports and dashboards
- •Present findings and recommendations to stakeholders
- •Collaborate with Product, CX, and Data teams
- •Prioritize improvements based on customer impact
- •Partner with third-party research agencies
- •Build and maintain analytical models
Tools & Technologien
Sprachen
Englisch – verhandlungssicher
Deutsch – verhandlungssicher
Benefits
Attraktive Vergütung
- •Secure earnings
Sonstige Vorteile
- •Personal and professional development
Lockere Unternehmenskultur
- •Familiar working atmosphere
Team Events & Ausflüge
- •Regular company and team events
Mitarbeiterrabatte
- •Over 1,500 exclusive offers
Über das Unternehmen
Tipico
Branche
IT
Beschreibung
Das Unternehmen ist der führende Sportwettenanbieter in Deutschland und eines der dynamischsten Tech-Unternehmen der Branche.
- Prewave
Senior UX Researcher(m/w/x)
Vollzeitmit HomeofficeSeniorab 52.136 / JahrWien, München - BIPA Parfümerien
Market Data und Customer Research Manager:in(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenab 34.000 / JahrWiener Neudorf - Allianz Gruppe
Customer Experience-Expert:in(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenab 58.000 / JahrWien - Dedalus HealthCare Ges.m.b.H.
Conversational UX Designer(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenab 45.000 / JahrWien - Entain
Customer Protection Analyst German Speaking(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenab 38.500Wien