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Head of VIP Relationships(m/w/x)
Defining global VIP strategy for high-net-worth individuals on a wealth creation platform, leading a global team. Track record managing high-value or institutional clients required. 25 days work-from-anywhere, stock option plan.
Anforderungen
- Experience in finance, trading, wealth management, or crypto
- Track record managing high-value or institutional clients
- Commercial drive, stakeholder, and people-leadership skills
- Understanding of regulated environments and risk
- Discretion, ownership, and seniority in interactions
Aufgaben
- Define and execute a global VIP strategy
- Drive customer acquisition, retention, and lifetime value
- Optimize the VIP service model and onboarding
- Design premium core value propositions
- Lead and scale the relationship management team
- Oversee high-value strategic accounts personally
- Act as a senior escalation point
- Translate VIP insights into actionable product initiatives
- Identify cross-sell opportunities across the portfolio
- Monitor VIP performance metrics and reporting
- Ensure adherence to regulatory, KYC, and AML standards
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Benefits
Flexibles Arbeiten
- Hybrid working model
- 25 days work-from-anywhere
Attraktive Vergütung
- Competitive total compensation
- Stock option plan
Mentale Gesundheitsförderung
- Confidential coaching and counselling
- Mental health resources
Mehr Urlaubstage
- 3 additional days off
Weiterbildungsangebote
- Unlimited Udemy access
Mitarbeiterrabatte
- Partner discounts and rewards
Großzügige Elternzeit
- 8-week new parent leave
Sonstige Zulagen
- Home office budget
Gratis oder Vergünstigte Mahlzeiten
- Free onsite dining
Sicherer Arbeitsplatz
- Tenure recognition and rewards
Sonstige Vorteile
- Bitpanda-branded merchandise
Team Events & Ausflüge
- Company events
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Head of VIP Relationships(m/w/x)
Defining global VIP strategy for high-net-worth individuals on a wealth creation platform, leading a global team. Track record managing high-value or institutional clients required. 25 days work-from-anywhere, stock option plan.
Anforderungen
- Experience in finance, trading, wealth management, or crypto
- Track record managing high-value or institutional clients
- Commercial drive, stakeholder, and people-leadership skills
- Understanding of regulated environments and risk
- Discretion, ownership, and seniority in interactions
Aufgaben
- Define and execute a global VIP strategy
- Drive customer acquisition, retention, and lifetime value
- Optimize the VIP service model and onboarding
- Design premium core value propositions
- Lead and scale the relationship management team
- Oversee high-value strategic accounts personally
- Act as a senior escalation point
- Translate VIP insights into actionable product initiatives
- Identify cross-sell opportunities across the portfolio
- Monitor VIP performance metrics and reporting
- Ensure adherence to regulatory, KYC, and AML standards
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Benefits
Flexibles Arbeiten
- Hybrid working model
- 25 days work-from-anywhere
Attraktive Vergütung
- Competitive total compensation
- Stock option plan
Mentale Gesundheitsförderung
- Confidential coaching and counselling
- Mental health resources
Mehr Urlaubstage
- 3 additional days off
Weiterbildungsangebote
- Unlimited Udemy access
Mitarbeiterrabatte
- Partner discounts and rewards
Großzügige Elternzeit
- 8-week new parent leave
Sonstige Zulagen
- Home office budget
Gratis oder Vergünstigte Mahlzeiten
- Free onsite dining
Sicherer Arbeitsplatz
- Tenure recognition and rewards
Sonstige Vorteile
- Bitpanda-branded merchandise
Team Events & Ausflüge
- Company events
Über das Unternehmen
Bitpanda
Branche
FinancialServices
Beschreibung
The company simplifies wealth creation through a user-friendly platform for investing in cryptocurrencies, stocks, and commodities.
Noch nicht perfekt?
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