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Head of VIP Relationships(m/w/x)
Defining global VIP strategy for high-value clients on a crypto/stocks/commodities investment platform. Experience managing high-value client segments in regulated finance environments required. 25 days work from anywhere, stock option plan, confidential coaching.
Anforderungen
- Experience in finance, trading, wealth management, or crypto
- Management of high-value or institutional client segments
- Commercial drive, stakeholder, and people-leadership skills
- Understanding of regulated environments and risk considerations
- Discretion, ownership, and seniority in client interactions
Aufgaben
- Define and execute a global VIP strategy
- Drive customer acquisition and retention
- Optimize the VIP service model and onboarding
- Design premium core value propositions
- Lead and scale the relationship management team
- Oversee high-value strategic accounts personally
- Act as a senior escalation point
- Translate VIP insights into actionable initiatives
- Identify cross-sell opportunities across the portfolio
- Monitor VIP performance metrics and reporting
- Ensure adherence to regulatory and AML standards
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Benefits
Flexibles Arbeiten
- Hybrid working model
- 25 days work from anywhere
Attraktive Vergütung
- Competitive total compensation package
- Stock option plan
Mentale Gesundheitsförderung
- Confidential coaching and counselling
- Mental health resources
Mehr Urlaubstage
- 3 additional days off
Weiterbildungsangebote
- Unlimited Udemy access
Mitarbeiterrabatte
- Exclusive discounts and rewards
Großzügige Elternzeit
- 8-week gender-neutral parent leave
Sonstige Zulagen
- Home office budget
Gratis oder Vergünstigte Mahlzeiten
- Free onsite dining
Sicherer Arbeitsplatz
- Tenure recognition and rewards
Sonstige Vorteile
- Exclusive Bitpanda-branded merchandise
Team Events & Ausflüge
- Company events
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- BitpandaVollzeitmit HomeofficeBerufserfahrenBerlin, Wien
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Head of VIP Relationships(m/w/x)
Defining global VIP strategy for high-value clients on a crypto/stocks/commodities investment platform. Experience managing high-value client segments in regulated finance environments required. 25 days work from anywhere, stock option plan, confidential coaching.
Anforderungen
- Experience in finance, trading, wealth management, or crypto
- Management of high-value or institutional client segments
- Commercial drive, stakeholder, and people-leadership skills
- Understanding of regulated environments and risk considerations
- Discretion, ownership, and seniority in client interactions
Aufgaben
- Define and execute a global VIP strategy
- Drive customer acquisition and retention
- Optimize the VIP service model and onboarding
- Design premium core value propositions
- Lead and scale the relationship management team
- Oversee high-value strategic accounts personally
- Act as a senior escalation point
- Translate VIP insights into actionable initiatives
- Identify cross-sell opportunities across the portfolio
- Monitor VIP performance metrics and reporting
- Ensure adherence to regulatory and AML standards
Berufserfahrung
- ca. 1 - 4 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Benefits
Flexibles Arbeiten
- Hybrid working model
- 25 days work from anywhere
Attraktive Vergütung
- Competitive total compensation package
- Stock option plan
Mentale Gesundheitsförderung
- Confidential coaching and counselling
- Mental health resources
Mehr Urlaubstage
- 3 additional days off
Weiterbildungsangebote
- Unlimited Udemy access
Mitarbeiterrabatte
- Exclusive discounts and rewards
Großzügige Elternzeit
- 8-week gender-neutral parent leave
Sonstige Zulagen
- Home office budget
Gratis oder Vergünstigte Mahlzeiten
- Free onsite dining
Sicherer Arbeitsplatz
- Tenure recognition and rewards
Sonstige Vorteile
- Exclusive Bitpanda-branded merchandise
Team Events & Ausflüge
- Company events
Über das Unternehmen
Bitpanda
Branche
FinancialServices
Beschreibung
The company simplifies wealth creation through a user-friendly platform for investing in cryptocurrencies, stocks, and commodities.
Noch nicht perfekt?
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