GetYourGuide
Head of Payments(m/w/x)
Vollzeitmit HomeofficeSenior
Berlin
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GEGetYourGuide
Head of Marketplace Integrity(m/w/x)
Berlin
Vollzeitmit HomeofficeSenior
AI/ML
Nejo KI-Zusammenfassung
Establishing and leading a new Marketplace Integrity pillar to prevent fraud and platform exploitation. 8+ years in marketplace integrity or trust & safety roles required. Work from anywhere 30 days/year, annual personal growth budget.
Anforderungen
- 8+ years in marketplace integrity, trust & safety, or fraud roles
- Experienced in leading multidisciplinary teams
- Strong knowledge of AI tools for fraud/abuse detection and prevention
- Up to date with emerging AI-driven threats and countermeasures
- Ability to identify new marketplace risks, especially AI-accelerated
- Deep analytical skills and data-driven thinking
- Comfortable leveraging advanced technologies and dashboards
- Ability to conduct adhoc analysis
- Proven collaborator
- Able to influence across executive and technical teams
- Experience in complex, evolving environments
- Skilled at balancing urgent operations with strategic initiatives
- Protecting customer experience and marketplace health
- Strong communicator
- Able to translate complex risk/AI topics into clear narratives
- Fluent English, written and spoken
Aufgaben
- Establish and lead a new Marketplace Integrity pillar
- Prevent fraud, abuse, and platform exploitation
- Own proactive detection and rapid response
- Drive cross-functional initiatives to protect trust and fairness
- Safeguard marketplace for travelers, suppliers, and partners
- Protect financial and reputational health
- Build and scale a centralized Marketplace Integrity function
- Handle all fraud, abuse, and trust issues
- Act as the single point of contact for marketplace integrity
- Set clear vision, priorities, and KPIs
- Surface and size new abuse vectors
- Drive prioritization with Product, Tech, and Business
- Leverage support of exec sponsors
- Oversee operational ticket review
- Conduct tactical analysis, including pattern detection
- Manage dashboards for integrity insights
- Lead incident response efforts
- Partner cross-functionally with Product, Legal, Policy, and Data
- Deliver fixes for abuse and fraud root causes
- Lead quarterly Fraud & Abuse Round Table
- Ensure seamless process, reporting, and knowledge sharing
- Act as the knowledge hub for best practices
- Recruit, develop, and lead high-performing teams
- Lead leaders by coaching and developing managers
- Set a high performance bar for teams
- Foster a culture of vigilance and data-driven problem-solving
- Promote continuous improvement
- Champion adoption of new tools and technologies
- Utilize AI and monitoring to stay ahead of threats
Berufserfahrung
- 8 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – fließend
Tools & Technologien
- AI tools
Benefits
Flexibles Arbeiten
- Hybrid working approach
Sonstige Zulagen
- Annual personal growth budget
Mentoring & Coaching
- Mentorship programs
Workation & Sabbatical
- Work from anywhere (30 days/year)
Team Events & Ausflüge
- Quarterly team events
- Yearly company events
Öffi Tickets
- Monthly transportation budget
Gesundheits- & Fitnessangebote
- Monthly fitness budget
- Health and wellness benefits
Mitarbeiterrabatte
- Discounts on activities
Weiterbildungsangebote
- Language reimbursement program
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens GetYourGuide erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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- GetYourGuide
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GEGetYourGuide
Head of Marketplace Integrity(m/w/x)
Berlin
Vollzeitmit HomeofficeSenior
AI/ML
Nejo KI-Zusammenfassung
Establishing and leading a new Marketplace Integrity pillar to prevent fraud and platform exploitation. 8+ years in marketplace integrity or trust & safety roles required. Work from anywhere 30 days/year, annual personal growth budget.
Anforderungen
- 8+ years in marketplace integrity, trust & safety, or fraud roles
- Experienced in leading multidisciplinary teams
- Strong knowledge of AI tools for fraud/abuse detection and prevention
- Up to date with emerging AI-driven threats and countermeasures
- Ability to identify new marketplace risks, especially AI-accelerated
- Deep analytical skills and data-driven thinking
- Comfortable leveraging advanced technologies and dashboards
- Ability to conduct adhoc analysis
- Proven collaborator
- Able to influence across executive and technical teams
- Experience in complex, evolving environments
- Skilled at balancing urgent operations with strategic initiatives
- Protecting customer experience and marketplace health
- Strong communicator
- Able to translate complex risk/AI topics into clear narratives
- Fluent English, written and spoken
Aufgaben
- Establish and lead a new Marketplace Integrity pillar
- Prevent fraud, abuse, and platform exploitation
- Own proactive detection and rapid response
- Drive cross-functional initiatives to protect trust and fairness
- Safeguard marketplace for travelers, suppliers, and partners
- Protect financial and reputational health
- Build and scale a centralized Marketplace Integrity function
- Handle all fraud, abuse, and trust issues
- Act as the single point of contact for marketplace integrity
- Set clear vision, priorities, and KPIs
- Surface and size new abuse vectors
- Drive prioritization with Product, Tech, and Business
- Leverage support of exec sponsors
- Oversee operational ticket review
- Conduct tactical analysis, including pattern detection
- Manage dashboards for integrity insights
- Lead incident response efforts
- Partner cross-functionally with Product, Legal, Policy, and Data
- Deliver fixes for abuse and fraud root causes
- Lead quarterly Fraud & Abuse Round Table
- Ensure seamless process, reporting, and knowledge sharing
- Act as the knowledge hub for best practices
- Recruit, develop, and lead high-performing teams
- Lead leaders by coaching and developing managers
- Set a high performance bar for teams
- Foster a culture of vigilance and data-driven problem-solving
- Promote continuous improvement
- Champion adoption of new tools and technologies
- Utilize AI and monitoring to stay ahead of threats
Berufserfahrung
- 8 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – fließend
Tools & Technologien
- AI tools
Benefits
Flexibles Arbeiten
- Hybrid working approach
Sonstige Zulagen
- Annual personal growth budget
Mentoring & Coaching
- Mentorship programs
Workation & Sabbatical
- Work from anywhere (30 days/year)
Team Events & Ausflüge
- Quarterly team events
- Yearly company events
Öffi Tickets
- Monthly transportation budget
Gesundheits- & Fitnessangebote
- Monthly fitness budget
- Health and wellness benefits
Mitarbeiterrabatte
- Discounts on activities
Weiterbildungsangebote
- Language reimbursement program
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens GetYourGuide erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
GetYourGuide
Branche
Tourism
Beschreibung
GetYourGuide is the globally leading marketplace for unforgettable travel experiences, helping travelers discover the best things to do.
Noch nicht perfekt?
- GetYourGuide
Head of Payments(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin - GetYourGuide
Data Science Manager, Supply(m/w/x)
Vollzeitmit HomeofficeManagementBerlin - GetYourGuide
Group Product Manager, Head of Pricing(m/w/x)
Vollzeitmit HomeofficeManagementBerlin - GetYourGuide
Senior Team Lead, Business Operations & Strategy(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin - PPRO
Senior Product Manager – Risk Domain(m/w/x)
Vollzeitmit HomeofficeSeniorBerlin