Die KI-Suchmaschine für Jobs
Customer Service Agent - Dutch language(m/w/x)
Beschreibung
As a Customer Service Agent, you will engage with customers through various channels, addressing their inquiries and ensuring their needs are met. This role involves collaborating with teams across locations and maintaining high service standards in a fast-paced environment.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •Willingness and flexibility to work in shifts
- •Dutch language C1 level
- •English language skills to a business standard
- •Excellent written and verbal skills
- •High interpersonal skill level
- •Calm manner and ability to work under pressure
- •Confidence in answering a wide range of customer enquiries
- •Ability to perform well in a multi-task/cultural environment
- •Flexible, creative, and driven personality
- •General computer knowledge (MS Office, Internet)
- •Interest in Sports, Casino, and Poker products
Ausbildung
Aufgaben
- •Handle customer inquiries via chat, email, and phone
- •Address product-related issues for Sports, Casino, and Poker
- •Assist with cashier-related matters
- •Assess individual customer issues and take appropriate action
- •Coordinate with teams in different locations to meet objectives
- •Escalate system anomalies and customer issues to the relevant party
- •Understand and adhere to Standard Operating Procedures
- •Deliver service and quality standards as agreed
Tools & Technologien
Sprachen
Niederländisch – verhandlungssicher
Englisch – verhandlungssicher
Benefits
Startup-Atmosphäre
- •Great place to be
Boni & Prämien
- •Annual Group Bonus Plan
- •Referral Program
Sonstige Zulagen
- •Food vouchers – 138 EUR per month
Mehr Urlaubstage
- •1 additional day off
- •2 paid days for development
- •Special days off for personal events
Sonstige Vorteile
- •Life insurance
- •Personal disability insurance
- •Sharesave Scheme
Gesundheits- & Fitnessangebote
- •Critical illness insurance
Flexibles Arbeiten
- •Hybrid working – 2+ days in the office
Mentale Gesundheitsförderung
- •Paid subscription to Unmind
Weiterbildungsangebote
- •Paid training portal subscription
Team Events & Ausflüge
- •Amazing social events
Mitarbeiterrabatte
- •Special offers and reductions
- EntainVollzeitmit HomeofficeKeine AngabeWien
- Entain
Customer Protection Analyst German Speaking(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenab 38.500Wien - LexisNexis Verlag ARD ORAC GmbH
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Vollzeitmit HomeofficeJuniorab 35.000 / JahrWien - zooplus SE
Category Manager with Dutch Language(m/w/x)
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Vollzeitmit HomeofficeBerufserfahrenWien, Berlin
Customer Service Agent - Dutch language(m/w/x)
Die KI-Suchmaschine für Jobs
Beschreibung
As a Customer Service Agent, you will engage with customers through various channels, addressing their inquiries and ensuring their needs are met. This role involves collaborating with teams across locations and maintaining high service standards in a fast-paced environment.
Lass KI die perfekten Jobs für dich finden!
Lade deinen CV hoch und die Nejo-KI findet passende Stellenangebote für dich.
Anforderungen
- •Willingness and flexibility to work in shifts
- •Dutch language C1 level
- •English language skills to a business standard
- •Excellent written and verbal skills
- •High interpersonal skill level
- •Calm manner and ability to work under pressure
- •Confidence in answering a wide range of customer enquiries
- •Ability to perform well in a multi-task/cultural environment
- •Flexible, creative, and driven personality
- •General computer knowledge (MS Office, Internet)
- •Interest in Sports, Casino, and Poker products
Ausbildung
Aufgaben
- •Handle customer inquiries via chat, email, and phone
- •Address product-related issues for Sports, Casino, and Poker
- •Assist with cashier-related matters
- •Assess individual customer issues and take appropriate action
- •Coordinate with teams in different locations to meet objectives
- •Escalate system anomalies and customer issues to the relevant party
- •Understand and adhere to Standard Operating Procedures
- •Deliver service and quality standards as agreed
Tools & Technologien
Sprachen
Niederländisch – verhandlungssicher
Englisch – verhandlungssicher
Benefits
Startup-Atmosphäre
- •Great place to be
Boni & Prämien
- •Annual Group Bonus Plan
- •Referral Program
Sonstige Zulagen
- •Food vouchers – 138 EUR per month
Mehr Urlaubstage
- •1 additional day off
- •2 paid days for development
- •Special days off for personal events
Sonstige Vorteile
- •Life insurance
- •Personal disability insurance
- •Sharesave Scheme
Gesundheits- & Fitnessangebote
- •Critical illness insurance
Flexibles Arbeiten
- •Hybrid working – 2+ days in the office
Mentale Gesundheitsförderung
- •Paid subscription to Unmind
Weiterbildungsangebote
- •Paid training portal subscription
Team Events & Ausflüge
- •Amazing social events
Mitarbeiterrabatte
- •Special offers and reductions
Über das Unternehmen
Entain
Branche
Entertainment
Beschreibung
The company is a leader in the global sports betting and gaming sector, focusing on creating diverse and inclusive experiences.
- Entain
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Vollzeitmit HomeofficeBerufserfahrenWien, Berlin