Description

As a Workplace Experience Ambassador, you will create a welcoming environment by managing front desk services, coordinating meetings, and supporting hospitality needs. This role involves a mix of administrative tasks and direct interaction with visitors, ensuring smooth operations across the office.

Requirements

• •2-3 years of experience in an administrative, customer service, or front-of-house role
• •Background in hotel industry, service center, or ticketing support
• •Fluency in German and English (written and spoken)
• •Strong organizational and time-management skills
• •Excellent interpersonal skills with a customer-first mindset
• •Professional appearance and demeanor with high attention to detail
• •Ability to multitask and prioritize in a fast-paced environment
• •Build strong relationships with internal stakeholders and external guests
• •Act as a trusted advisor for meeting hosts
• •Develop expertise in workplace service tools, processes, and best practices
• •Willingness to travel occasionally to support other locations within Germany

Tasks

• •Provide front desk and reception services
• •Greet and assist visitors, clients, and employees
• •Manage meeting room bookings and coordination
• •Support vendor management for catering services
• •Assist in preparing and coordinating meetings and events
• •Oversee flexible room setups for events and meetings
• •Perform administrative and back-office support tasks
• •Support hospitality services as a Hospitality Day Porter
• •Maintain a flexible and hands-on approach to office management
• •Travel occasionally to support other locations within Germany

Benefits