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JLJLL

Workplace Experience Ambassador(m/w/x)

Berlin
Full-timeOn-siteExperienced

Greeting visitors and managing front desk operations in a high-profile corporate real estate environment. Experience in reception or concierge roles required. Career development support, wellbeing programs.

Requirements

  • Experience in reception, concierge, or related field
  • Catering or hospitality experience desirable
  • Excellent people skills and interaction ability
  • Experience in high-profile corporate environment
  • Facilities Management exposure beneficial
  • Strong PC literacy and system management ability
  • Very high attention to detail
  • Outstanding customer service and communication skills
  • Professionalism and team ambassador ability
  • Excellent team player with willingness to go above and beyond
  • Encouraged to apply even if not meeting all requirements

Tasks

  • Ensure positive, memorable visitor experiences
  • Deliver core front of house services
  • Manage sign-in, badging, luggage, lost and found, and deliveries
  • Handle telephone, email, and other front of house queries
  • Greet and direct candidates, new hires, visitors, and the general public
  • Stay informed about onsite events for personalized visitor experiences
  • Maintain high standards of presentation and functionality in front of house and meeting areas
  • Set up meeting and event spaces with attention to detail
  • Monitor meeting room environments for furniture, signage, equipment, temperature, and consumables
  • Update outlook, conference room finder, and SharePoint room booking systems
  • Support customers with local area services information
  • Coordinate with security and janitorial teams for meetings and events
  • Respond timely and accurately to meetings and events inquiries
  • Work flexibly in various settings
  • Update room booking displays according to local/regional processes
  • Support onsite space audits and walk-the-store processes
  • Cover other facilities team services as needed
  • Handle Trouble Ticket requests
  • Manage incoming and outgoing mail and courier services
  • Conduct site inspections
  • Perform one-off and administrative tasks

Work Experience

  • approx. 1 - 4 years

Education

  • Compulsory education

Languages

  • EnglishNative
  • localNative

Tools & Technologies

  • PC literacy
  • various systems

Benefits

Career Advancement

  • Career development support

Other Benefits

  • Recognition programs

Mental Health Support

  • Wellbeing programs

Competitive Pay

  • Total Rewards program
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of JLL and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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