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Working Student - Customer Success(m/w/x)
Customer support for workplace health solutions, monitoring order fulfillment and gathering feedback. Currently enrolled in relevant field required. Sponsored home office setup, access to latest Apple equipment.
Requirements
- Currently enrolled in a relevant field
- Strong communication skills, written and verbal
- Customer-centric mindset and passion for service
- Proactive and resourceful attitude
- Strong problem-solving skills
- Fluent German and strong English skills
- Driven by impact and results
- Speed of execution and fast delivery
- Embrace feedback and learn from it
- Sense of humor and good vibes
- Loyalty and long-term commitment
Tasks
- Provide exceptional customer support via email, phone, and live chat.
- Address customer inquiries and troubleshoot issues.
- Ensure timely resolution of customer problems.
- Monitor fulfillment and order processes for smooth delivery.
- Gather customer feedback to improve products and services.
- Collaborate with product development on customer needs.
- Maintain accurate records of customer interactions and support cases.
- Generate reports on customer satisfaction and engagement metrics.
Education
- Currently in higher education
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Flexible Working
- Hybrid work environment
Modern Equipment
- Sponsored home office setup
- Access to latest Apple equipment
Team Events
- Company and team events
Startup Environment
- High-impact working environment
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Working Student - Customer Success(m/w/x)
Customer support for workplace health solutions, monitoring order fulfillment and gathering feedback. Currently enrolled in relevant field required. Sponsored home office setup, access to latest Apple equipment.
Requirements
- Currently enrolled in a relevant field
- Strong communication skills, written and verbal
- Customer-centric mindset and passion for service
- Proactive and resourceful attitude
- Strong problem-solving skills
- Fluent German and strong English skills
- Driven by impact and results
- Speed of execution and fast delivery
- Embrace feedback and learn from it
- Sense of humor and good vibes
- Loyalty and long-term commitment
Tasks
- Provide exceptional customer support via email, phone, and live chat.
- Address customer inquiries and troubleshoot issues.
- Ensure timely resolution of customer problems.
- Monitor fulfillment and order processes for smooth delivery.
- Gather customer feedback to improve products and services.
- Collaborate with product development on customer needs.
- Maintain accurate records of customer interactions and support cases.
- Generate reports on customer satisfaction and engagement metrics.
Education
- Currently in higher education
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Flexible Working
- Hybrid work environment
Modern Equipment
- Sponsored home office setup
- Access to latest Apple equipment
Team Events
- Company and team events
Startup Environment
- High-impact working environment
About the Company
nuwo
Industry
IT
Description
nuwo helps businesses navigate the future of work by creating healthy workplaces. They provide reliable solutions that impact the health and safety of employees.
Not a perfect match?
- Enpal B.V.
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