ABOUT YOU
Customer Service Manager – Schwerpunkt Quality Management(m/w/x)
Full-timeWith HomeofficeJunior
Hamburg
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ABABOUT YOU
Working Student - BPO Steering & Quality Customer Service(m/w/x)
Hamburg
Full-timeWorking StudentWith Home Office
Nejo AI Summary
Analyzing operational KPIs and creating performance reports for an e-commerce fashion platform. First practical experience in customer service desirable. Support process automation and communicate with international service providers.
Requirements
- Ongoing studies in Business Administration, Economics, or comparable
- First practical experience in customer-oriented company or customer service desirable
- Strong numerical understanding, analytical mindset, IT affinity
- Enjoyment of teamwork and detailed analyses
- High motivation, fast and accurate working style
- Good MS Office skills (especially Microsoft Excel)
- Good English skills; additional foreign languages advantageous
- Resilience and ability to work in a team
Tasks
- Prepare and analyze operational KPIs
- Create performance reports
- Support process automation
- Handle operational topics
- Communicate with international service providers
- Support quality management
- Manage system access for external employees
Education
- Currently in higher education
Languages
- English – Advanced
- other – is a plus
Tools & Technologies
- MS Office
- Microsoft Excel
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ABOUT YOU and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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ABABOUT YOU
Working Student - BPO Steering & Quality Customer Service(m/w/x)
Hamburg
Full-timeWorking StudentWith Home Office
Nejo AI Summary
Analyzing operational KPIs and creating performance reports for an e-commerce fashion platform. First practical experience in customer service desirable. Support process automation and communicate with international service providers.
Requirements
- Ongoing studies in Business Administration, Economics, or comparable
- First practical experience in customer-oriented company or customer service desirable
- Strong numerical understanding, analytical mindset, IT affinity
- Enjoyment of teamwork and detailed analyses
- High motivation, fast and accurate working style
- Good MS Office skills (especially Microsoft Excel)
- Good English skills; additional foreign languages advantageous
- Resilience and ability to work in a team
Tasks
- Prepare and analyze operational KPIs
- Create performance reports
- Support process automation
- Handle operational topics
- Communicate with international service providers
- Support quality management
- Manage system access for external employees
Education
- Currently in higher education
Languages
- English – Advanced
- other – is a plus
Tools & Technologies
- MS Office
- Microsoft Excel
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of ABOUT YOU and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
ABOUT YOU
Industry
IT
Description
The company empowers acceptance and shapes an inclusive, fair, and circular fashion culture.
Not a perfect match?
- ABOUT YOU
Customer Service Manager – Schwerpunkt Quality Management(m/w/x)
Full-timeWith HomeofficeJuniorHamburg - ABOUT YOU
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