Leapsome
Technical Support Specialist(m/w/x)
Full-timeWith HomeofficeExperienced
Berlin
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BRBroadsign
Technical Support Specialist (Programmatic)(m/w/x)
Berlin
Full-timeRemoteExperienced
Data Science
Nejo AI Summary
Technical support for programmatic out-of-home media software, scrutinizing data flows and manipulating data at scale. 2+ years in Senior/Second-level Support or DataOps roles required. €500 annual wellness fund, 5 floater days.
Requirements
- College diploma or university degree in an IT-related field, or equivalent experience
- Excellent written and spoken English
- Other languages a plus
- 2+ years in Senior/Second-level Support, DataOps, SRE, SysAdmin, or Technical Business Analyst role
- Impeccable customer service skills
- Strong problem-solving skills
- Ability to think outside the box
- Strong proficiency in SQL (complex queries)
- Strong proficiency in REST APIs
- Solid understanding of Linux
- Solid understanding of Database concepts
- Deep understanding of data structures & algorithms
- Ability to code (asset)
- Experience with cloud solutions (preferred)
- Familiarity with HTML/JavaScript (preferred)
- Ability to work remotely in a secluded setting
- Ability to collaborate virtually
- Experience in Programmatic Advertising (asset, not required)
Tasks
- Scrutinize constant information flows
- Solve complex technical problems
- Manipulate data at scale
- Improve infrastructure
- Drive business efficiency
- Identify technical issues
- Build tools to fix issues
- Build scripts to fix issues
- Apply computer science fundamentals
- Apply data structure understanding
- Ensure infrastructure robustness
- Respond to escalated technical questions from clients
- Resolve escalated technical questions from clients
- Deliver outstanding customer service
- Track issues in the case management system
- Document issues in the case management system
- Conceive internal tools and services
- Develop internal tools and services
- Maintain internal tools and services
- Maintain Operations back-end infrastructure
- Evolve Operations back-end infrastructure
- Analyze complex technical problems
- Extract information using queries from large datasets
- Extract information using scripts from large datasets
- Create internal documentation
- Create external documentation
- Deliver trainings to colleagues and teams
Work Experience
- 2 years
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- SQL
- REST APIs
- Linux
- Cloud solutions
- HTML
- JavaScript
Benefits
Flexible Working
- Remote work options
Additional Allowances
- €500 annual Wellness fund
- Yearly professional growth budget
- 3 paid training days
More Vacation Days
- Competitive vacation package
- 5 floater days
Learning & Development
- Training & development opportunities
Mental Health Support
- Unlimited online mental health support for family
Generous Parental Leave
- Parental leave salary supplement
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Broadsign and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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BRBroadsign
Technical Support Specialist (Programmatic)(m/w/x)
Berlin
Full-timeRemoteExperienced
Data Science
Nejo AI Summary
Technical support for programmatic out-of-home media software, scrutinizing data flows and manipulating data at scale. 2+ years in Senior/Second-level Support or DataOps roles required. €500 annual wellness fund, 5 floater days.
Requirements
- College diploma or university degree in an IT-related field, or equivalent experience
- Excellent written and spoken English
- Other languages a plus
- 2+ years in Senior/Second-level Support, DataOps, SRE, SysAdmin, or Technical Business Analyst role
- Impeccable customer service skills
- Strong problem-solving skills
- Ability to think outside the box
- Strong proficiency in SQL (complex queries)
- Strong proficiency in REST APIs
- Solid understanding of Linux
- Solid understanding of Database concepts
- Deep understanding of data structures & algorithms
- Ability to code (asset)
- Experience with cloud solutions (preferred)
- Familiarity with HTML/JavaScript (preferred)
- Ability to work remotely in a secluded setting
- Ability to collaborate virtually
- Experience in Programmatic Advertising (asset, not required)
Tasks
- Scrutinize constant information flows
- Solve complex technical problems
- Manipulate data at scale
- Improve infrastructure
- Drive business efficiency
- Identify technical issues
- Build tools to fix issues
- Build scripts to fix issues
- Apply computer science fundamentals
- Apply data structure understanding
- Ensure infrastructure robustness
- Respond to escalated technical questions from clients
- Resolve escalated technical questions from clients
- Deliver outstanding customer service
- Track issues in the case management system
- Document issues in the case management system
- Conceive internal tools and services
- Develop internal tools and services
- Maintain internal tools and services
- Maintain Operations back-end infrastructure
- Evolve Operations back-end infrastructure
- Analyze complex technical problems
- Extract information using queries from large datasets
- Extract information using scripts from large datasets
- Create internal documentation
- Create external documentation
- Deliver trainings to colleagues and teams
Work Experience
- 2 years
Education
- Vocational certificationOR
- Bachelor's degree
Languages
- English – Business Fluent
Tools & Technologies
- SQL
- REST APIs
- Linux
- Cloud solutions
- HTML
- JavaScript
Benefits
Flexible Working
- Remote work options
Additional Allowances
- €500 annual Wellness fund
- Yearly professional growth budget
- 3 paid training days
More Vacation Days
- Competitive vacation package
- 5 floater days
Learning & Development
- Training & development opportunities
Mental Health Support
- Unlimited online mental health support for family
Generous Parental Leave
- Parental leave salary supplement
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Broadsign and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Broadsign
Industry
IT
Description
Broadsign is a software company making out-of-home media buying, selling, and delivery easier. Their software powers campaigns for successful out-of-home businesses globally.
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