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Technical Support Engineer(m/w/x)
Hardware support for UPS systems via 24x7 Diagnostic Centre at global power solutions provider, including complex analysis and travel. Bachelor's in electrical/electronic engineering and English/Italian proficiency required. Flexible working hours.
Requirements
- Bachelor's degree in electrical/electronic engineering or higher study degree
- Proficiency in verbal and written communication in English (B2 or higher) and Italian
- Knowledge of any other European language
- Ability to write technical documents, reports, and procedures for field support
- Familiarity with MS Office package
- Organizational and methodical skills, technical proficiency, and effective interpersonal skills
- Willingness to engage directly with clients and teams worldwide
Tasks
- Provide hardware support via ticketing system, phone, or email
- Support partners and subsidiaries through the 24x7 Diagnostic Centre
- Conduct complex analysis of UPS systems and document findings
- Travel to customers, partners, and ABB subsidiaries for support
- Audit service operations and enhance local team competencies
- Collaborate with Quality and R&D departments to resolve product issues
- Deliver training on UPS products for customers and service engineers
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- Italian – Business Fluent
Tools & Technologies
- MS Office
Benefits
Flexible Working
- Flexible working hours
- Hybrid working
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Technical Support Engineer(m/w/x)
Hardware support for UPS systems via 24x7 Diagnostic Centre at global power solutions provider, including complex analysis and travel. Bachelor's in electrical/electronic engineering and English/Italian proficiency required. Flexible working hours.
Requirements
- Bachelor's degree in electrical/electronic engineering or higher study degree
- Proficiency in verbal and written communication in English (B2 or higher) and Italian
- Knowledge of any other European language
- Ability to write technical documents, reports, and procedures for field support
- Familiarity with MS Office package
- Organizational and methodical skills, technical proficiency, and effective interpersonal skills
- Willingness to engage directly with clients and teams worldwide
Tasks
- Provide hardware support via ticketing system, phone, or email
- Support partners and subsidiaries through the 24x7 Diagnostic Centre
- Conduct complex analysis of UPS systems and document findings
- Travel to customers, partners, and ABB subsidiaries for support
- Audit service operations and enhance local team competencies
- Collaborate with Quality and R&D departments to resolve product issues
- Deliver training on UPS products for customers and service engineers
Work Experience
- approx. 1 - 4 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- Italian – Business Fluent
Tools & Technologies
- MS Office
Benefits
Flexible Working
- Flexible working hours
- Hybrid working
About the Company
CHABB ABB Schweiz AG
Industry
EnergyAutomation
Description
The company is a global market leader in providing innovative solutions for various industries, focusing on efficiency and sustainability.
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