Leapsome
Technical Support Specialist(m/w/x)
Full-timeWith HomeofficeExperienced
Berlin
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UPUP42 GmbH
Technical Support Engineer(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
AI/ML
Nejo AI Summary
Technical support for Earth observation data platform users, providing GIS/Remote Sensing insights. Strong Python scripting and development experience required. Sponsored fitness subscriptions, educational budget, public transport discount.
Requirements
- Technical details explanation to diverse audiences
- Background in GIS/Remote Sensing and geospatial datasets
- Previous customer-facing technical support or consulting experience
- Strong Python scripting and development experience
- Experience with APIs and integration
- Strong problem-solving and proactive approach
- High technical agility and independent learning
- Cross-functional relationship building and maintenance
- Excellent English written and verbal communication
- Passion for satellite imagery and space technology
- Experience with AI tools for productivity
- German language skills
Tasks
- Provide timely, effective technical support
- Drive complex customer issues to resolution
- Offer deep insights using GIS and Remote Sensing
- Provide technical guidance to global customers
- Develop and deliver technical solutions for intricate problems
- Utilize Python, APIs, GIS, and Remote Sensing expertise
- Collaborate with Engineering and Product teams
- Resolve critical customer challenges
- Conduct high-impact product demonstrations
- Lead customer onboarding sessions
- Highlight the platform's unique capabilities
- Implement customer support best practices
- Improve internal customer support processes
- Represent the company at international industry conferences
- Build a network of providers and expert users
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Basic
Tools & Technologies
- Python
- APIs
- GIS
- Remote Sensing
- AI tools
Benefits
Mental Health Support
- Wellbeing initiatives
Healthcare & Fitness
- Sponsored fitness subscriptions
Additional Allowances
- Educational budget
Public Transport Subsidies
- Public transportation discount
Flexible Working
- Hybrid working model
Modern Office
- Modern office
Workation & Sabbatical
- Global remote work (up to 90 days/year)
Team Events
- Regular team events
- Global company parties
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of UP42 GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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UPUP42 GmbH
Technical Support Engineer(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
AI/ML
Nejo AI Summary
Technical support for Earth observation data platform users, providing GIS/Remote Sensing insights. Strong Python scripting and development experience required. Sponsored fitness subscriptions, educational budget, public transport discount.
Requirements
- Technical details explanation to diverse audiences
- Background in GIS/Remote Sensing and geospatial datasets
- Previous customer-facing technical support or consulting experience
- Strong Python scripting and development experience
- Experience with APIs and integration
- Strong problem-solving and proactive approach
- High technical agility and independent learning
- Cross-functional relationship building and maintenance
- Excellent English written and verbal communication
- Passion for satellite imagery and space technology
- Experience with AI tools for productivity
- German language skills
Tasks
- Provide timely, effective technical support
- Drive complex customer issues to resolution
- Offer deep insights using GIS and Remote Sensing
- Provide technical guidance to global customers
- Develop and deliver technical solutions for intricate problems
- Utilize Python, APIs, GIS, and Remote Sensing expertise
- Collaborate with Engineering and Product teams
- Resolve critical customer challenges
- Conduct high-impact product demonstrations
- Lead customer onboarding sessions
- Highlight the platform's unique capabilities
- Implement customer support best practices
- Improve internal customer support processes
- Represent the company at international industry conferences
- Build a network of providers and expert users
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
- German – Basic
Tools & Technologies
- Python
- APIs
- GIS
- Remote Sensing
- AI tools
Benefits
Mental Health Support
- Wellbeing initiatives
Healthcare & Fitness
- Sponsored fitness subscriptions
Additional Allowances
- Educational budget
Public Transport Subsidies
- Public transportation discount
Flexible Working
- Hybrid working model
Modern Office
- Modern office
Workation & Sabbatical
- Global remote work (up to 90 days/year)
Team Events
- Regular team events
- Global company parties
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of UP42 GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
UP42 GmbH
Industry
Science
Description
The company transforms how organizations order, access, and analyze Earth observation data through a geospatial processing platform.
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