Leapsome
Technical Support Specialist(m/w/x)
Full-timeWith HomeofficeExperienced
Berlin
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MEMerge API
Technical Support Engineer(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
AI/ML
Nejo AI Summary
Integrating LLM agentic tools with B2B SaaS via API for customers. 2+ years in support or solutions engineering required. 25 days PTO, 100% health coverage.
Requirements
- Strong technical background with API experience
- Excellent problem-solving skills
- Excellent communication and customer service skills
- 2+ years in support, solutions, or sales engineering
- Strong verbal and written communication skills
- Strong problem-solving skills
- Strong work ethic
- Goal-oriented
- Great attention to detail
- Prior startup experience is a plus
Tasks
- Provide technical support to customers via chat, email, and Slack
- Troubleshoot technical issues and provide timely solutions
- Assist with integrating Merge into customer products
- Collaborate with engineering and platform teams to resolve customer issues
- Create and maintain help center guides and documentation
Work Experience
- 2 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- APIs
Benefits
Additional Allowances
- One-time home office stipend
More Vacation Days
- 25 days PTO
Healthcare & Fitness
- 100% covered health insurance
- 100% covered vision insurance
- 100% covered dental insurance
Free or Subsidized Food
- Free dinner for late work
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Merge API and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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MEMerge API
Technical Support Engineer(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
AI/ML
Nejo AI Summary
Integrating LLM agentic tools with B2B SaaS via API for customers. 2+ years in support or solutions engineering required. 25 days PTO, 100% health coverage.
Requirements
- Strong technical background with API experience
- Excellent problem-solving skills
- Excellent communication and customer service skills
- 2+ years in support, solutions, or sales engineering
- Strong verbal and written communication skills
- Strong problem-solving skills
- Strong work ethic
- Goal-oriented
- Great attention to detail
- Prior startup experience is a plus
Tasks
- Provide technical support to customers via chat, email, and Slack
- Troubleshoot technical issues and provide timely solutions
- Assist with integrating Merge into customer products
- Collaborate with engineering and platform teams to resolve customer issues
- Create and maintain help center guides and documentation
Work Experience
- 2 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Business Fluent
Tools & Technologies
- APIs
Benefits
Additional Allowances
- One-time home office stipend
More Vacation Days
- 25 days PTO
Healthcare & Fitness
- 100% covered health insurance
- 100% covered vision insurance
- 100% covered dental insurance
Free or Subsidized Food
- Free dinner for late work
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Merge API and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Merge API
Industry
IT
Description
Merge provides agentic tools and integrations for LLMs and B2B SaaS, enabling businesses to add hundreds of integrations with a single API.
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