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Technical Support Analyst(m/w/x)
Description
You handle technical support tasks, ensuring devices are ready for use and maintaining user access. Your role involves troubleshooting issues, preparing reports, and assisting with compliance and documentation.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Bachelor's Degree in Computer Science preferred
- •No relevant experience required
- •Previous IT support experience considered a plus
Education
Tasks
- •Prepare desktops and laptops for deployment.
- •Test devices for proper operation.
- •Ensure seamless interconnection of VDI devices.
- •Set up hardware and software for new team members.
- •Maintain functionality of computer objects in Active Directory.
- •Configure user access for LAN services.
- •Set up email accounts for new hires.
- •Delete accounts for terminated team members.
- •Build and configure LAN service infrastructure.
- •Respond to technical issues with hardware and software.
- •Deliver replacement equipment as needed.
- •Prepare reports on LAN capacity and performance.
- •Update departmental documentation as directed.
- •Assist with technology policy adherence and security compliance.
- •Respond to allocated work queues in a timely manner.
Languages
English – Business Fluent
- Kramer & Crew GmbH & Co. KGFull-timeOn-siteExperiencedKöln
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Technical Support Analyst(m/w/x)
The AI Job Search Engine
Description
You handle technical support tasks, ensuring devices are ready for use and maintaining user access. Your role involves troubleshooting issues, preparing reports, and assisting with compliance and documentation.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •Bachelor's Degree in Computer Science preferred
- •No relevant experience required
- •Previous IT support experience considered a plus
Education
Tasks
- •Prepare desktops and laptops for deployment.
- •Test devices for proper operation.
- •Ensure seamless interconnection of VDI devices.
- •Set up hardware and software for new team members.
- •Maintain functionality of computer objects in Active Directory.
- •Configure user access for LAN services.
- •Set up email accounts for new hires.
- •Delete accounts for terminated team members.
- •Build and configure LAN service infrastructure.
- •Respond to technical issues with hardware and software.
- •Deliver replacement equipment as needed.
- •Prepare reports on LAN capacity and performance.
- •Update departmental documentation as directed.
- •Assist with technology policy adherence and security compliance.
- •Respond to allocated work queues in a timely manner.
Languages
English – Business Fluent
About the Company
Commerz Globalpay GmbH
Industry
FinancialServices
Description
The company focuses on delivering best-in-class payment technology and software solutions, helping millions of users and businesses grow with confidence.
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