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Technical Support Analyst(m/w/x)
Preparing and testing desktops/laptops, ensuring VDI interconnection, and maintaining Active Directory computer objects for a payment tech provider. No relevant experience required, Computer Science degree preferred. Working with VDI and Active Directory systems.
Requirements
- Bachelor's Degree in Computer Science preferred
- No relevant experience required
- Previous IT support experience considered a plus
Tasks
- Prepare desktops and laptops for deployment.
- Test devices for proper operation.
- Ensure seamless interconnection of VDI devices.
- Set up hardware and software for new team members.
- Maintain functionality of computer objects in Active Directory.
- Configure user access for LAN services.
- Set up email accounts for new hires.
- Delete accounts for terminated team members.
- Build and configure LAN service infrastructure.
- Respond to technical issues with hardware and software.
- Deliver replacement equipment as needed.
- Prepare reports on LAN capacity and performance.
- Update departmental documentation as directed.
- Assist with technology policy adherence and security compliance.
- Respond to allocated work queues in a timely manner.
Education
- Bachelor's degree
Languages
- English – Business Fluent
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Technical Support Analyst(m/w/x)
Preparing and testing desktops/laptops, ensuring VDI interconnection, and maintaining Active Directory computer objects for a payment tech provider. No relevant experience required, Computer Science degree preferred. Working with VDI and Active Directory systems.
Requirements
- Bachelor's Degree in Computer Science preferred
- No relevant experience required
- Previous IT support experience considered a plus
Tasks
- Prepare desktops and laptops for deployment.
- Test devices for proper operation.
- Ensure seamless interconnection of VDI devices.
- Set up hardware and software for new team members.
- Maintain functionality of computer objects in Active Directory.
- Configure user access for LAN services.
- Set up email accounts for new hires.
- Delete accounts for terminated team members.
- Build and configure LAN service infrastructure.
- Respond to technical issues with hardware and software.
- Deliver replacement equipment as needed.
- Prepare reports on LAN capacity and performance.
- Update departmental documentation as directed.
- Assist with technology policy adherence and security compliance.
- Respond to allocated work queues in a timely manner.
Education
- Bachelor's degree
Languages
- English – Business Fluent
About the Company
Commerz Globalpay GmbH
Industry
FinancialServices
Description
The company focuses on delivering best-in-class payment technology and software solutions, helping millions of users and businesses grow with confidence.
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