360Learning
Solution Deployment Manager(m/w/x)
Full-timeRemoteExperienced
Berlin
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Designing, supporting DeepL platform integrations, configuring SSO frameworks, and troubleshooting complex deployments at a global AI language platform. German language proficiency and a software engineering background required. Virtual shares and flexible hours offered.
Requirements
- Ability to speak German
- Background in software engineering, solutions engineering, or technical implementation
- Suitability for highly technical, customer-facing role
- Ability to design and support DeepL platform integrations
- Experience configuring SSO authentication frameworks
- Experience working with REST APIs
- Troubleshooting complex technical deployments
- 5+ years work experience, including 2+ years in client-facing software implementation or account management at SaaS company
- Knowledge/experience with programming languages
- SSO frameworks experience (Entra ID (Azure) preferred)
- SCIM knowledge desirable
- Deployment support (e.g., browser extension deployment)
- Ability to rapidly learn and adapt to emerging technologies, methodologies, and solutions
- Proven success leading technical, multi-stakeholder implementations
- Ability to resolve issues efficiently
- Ability to maintain strong customer relationships
- Excitement for joining a scale-up environment
- Ability to shift priorities and adapt dynamically
Tasks
- Design DeepL platform integrations.
- Support DeepL platform integrations.
- Configure SSO authentication frameworks.
- Work with REST APIs.
- Troubleshoot complex technical deployments.
- Partner with Customer Success and Onboarding teams.
- Resolve complex technical implementation challenges.
- Resolve complex technical expansion challenges.
- Configure authentication systems.
- Debug API integrations.
- Advise customers on DeepL embedding.
- Act as a trusted technical advisor.
- Consult clients on strategic vision.
- Translate business requirements to technical solutions.
- Translate complex technical concepts simply.
- Troubleshoot customer system setup issues.
- Support customer technical relationships.
- Deliver technical information to customers.
- Provide technical recommendations to customers.
- Develop tools, collateral, and enablement approaches.
- Manage tools, collateral, and enablement approaches.
- Deliver tools, collateral, and enablement approaches.
- Ensure Customer team maintains technical knowledge.
- Provide effective, scalable support models.
- Understand future customer functionalities and capabilities.
- Provide customer feedback to product teams.
Work Experience
- 5 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
Tools & Technologies
- DeepL platform
- SSO authentication frameworks
- REST APIs
- Programming languages
- Entra ID (Azure)
- SCIM
- Intune
- GPO
Benefits
Flexible Working
- Hybrid work
- Flexible hours
Informal Culture
- Open communication
Career Advancement
- Regular feedback
Competitive Pay
- Virtual Shares
Team Events
- Regular in-person team events
- Monthly full-day hacking sessions
More Vacation Days
- 30 days annual leave
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of DeepL and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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Designing, supporting DeepL platform integrations, configuring SSO frameworks, and troubleshooting complex deployments at a global AI language platform. German language proficiency and a software engineering background required. Virtual shares and flexible hours offered.
Requirements
- Ability to speak German
- Background in software engineering, solutions engineering, or technical implementation
- Suitability for highly technical, customer-facing role
- Ability to design and support DeepL platform integrations
- Experience configuring SSO authentication frameworks
- Experience working with REST APIs
- Troubleshooting complex technical deployments
- 5+ years work experience, including 2+ years in client-facing software implementation or account management at SaaS company
- Knowledge/experience with programming languages
- SSO frameworks experience (Entra ID (Azure) preferred)
- SCIM knowledge desirable
- Deployment support (e.g., browser extension deployment)
- Ability to rapidly learn and adapt to emerging technologies, methodologies, and solutions
- Proven success leading technical, multi-stakeholder implementations
- Ability to resolve issues efficiently
- Ability to maintain strong customer relationships
- Excitement for joining a scale-up environment
- Ability to shift priorities and adapt dynamically
Tasks
- Design DeepL platform integrations.
- Support DeepL platform integrations.
- Configure SSO authentication frameworks.
- Work with REST APIs.
- Troubleshoot complex technical deployments.
- Partner with Customer Success and Onboarding teams.
- Resolve complex technical implementation challenges.
- Resolve complex technical expansion challenges.
- Configure authentication systems.
- Debug API integrations.
- Advise customers on DeepL embedding.
- Act as a trusted technical advisor.
- Consult clients on strategic vision.
- Translate business requirements to technical solutions.
- Translate complex technical concepts simply.
- Troubleshoot customer system setup issues.
- Support customer technical relationships.
- Deliver technical information to customers.
- Provide technical recommendations to customers.
- Develop tools, collateral, and enablement approaches.
- Manage tools, collateral, and enablement approaches.
- Deliver tools, collateral, and enablement approaches.
- Ensure Customer team maintains technical knowledge.
- Provide effective, scalable support models.
- Understand future customer functionalities and capabilities.
- Provide customer feedback to product teams.
Work Experience
- 5 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
Tools & Technologies
- DeepL platform
- SSO authentication frameworks
- REST APIs
- Programming languages
- Entra ID (Azure)
- SCIM
- Intune
- GPO
Benefits
Flexible Working
- Hybrid work
- Flexible hours
Informal Culture
- Open communication
Career Advancement
- Regular feedback
Competitive Pay
- Virtual Shares
Team Events
- Regular in-person team events
- Monthly full-day hacking sessions
More Vacation Days
- 30 days annual leave
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of DeepL and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
DeepL
Industry
IT
Description
DeepL is a global communications platform powered by Language AI, focused on breaking down language barriers and improving communication.
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