EOS GmbH Electro Optical Systems
1st Level IT Support Specialist(m/w/x)
Full-timeOn-siteExperienced
Krailling
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FRFriendly Captcha
Technical Customer Support Specialist(m/w/x)
Wörthsee
Full-timeOn-siteExperienced
Nejo AI Summary
Technical support for privacy-friendly bot protection software, advising on integration and security assessments in cybersecurity SaaS. IT security standards (ISO 27001, NIS2) familiarity and hands-on integration troubleshooting expertise essential. Work MacBook and regular team events across Europe.
Requirements
- Experience in Customer Support, Technical Account Management, or IT Security Consulting in a SaaS environment
- Hands-on expertise in guiding customers through software integrations and technical troubleshooting
- Familiarity with IT security standards such as ISO 27001, NIS2, or similar frameworks
- Experience working with cloud and SaaS products
- Basic knowledge and interest in privacy, data protection & GDPR topics
- Strong communication skills in both German and English, written and spoken
- Solution-oriented, structured working style with strong customer focus
Tasks
- Serve as the first point of contact for technical and commercial inquiries from international customers
- Advise customers on software integration, security, and data protection
- Assist customers with security assessments
- Enhance internal tools for customer management and ticket processing
- Automate customer-related processes
- Maintain the internal and external knowledge base for easy access to information
- Update customer data and activities in the CRM system
- Represent the company at conferences or webinars on privacy and security topics
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Snacks & Drinks
- Italian barista coffee
Healthcare & Fitness
- Company supported sports program
Modern Equipment
- Work MacBook
Team Events
- Regular team events across Europe
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Friendly Captcha and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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FRFriendly Captcha
Technical Customer Support Specialist(m/w/x)
Wörthsee
Full-timeOn-siteExperienced
Nejo AI Summary
Technical support for privacy-friendly bot protection software, advising on integration and security assessments in cybersecurity SaaS. IT security standards (ISO 27001, NIS2) familiarity and hands-on integration troubleshooting expertise essential. Work MacBook and regular team events across Europe.
Requirements
- Experience in Customer Support, Technical Account Management, or IT Security Consulting in a SaaS environment
- Hands-on expertise in guiding customers through software integrations and technical troubleshooting
- Familiarity with IT security standards such as ISO 27001, NIS2, or similar frameworks
- Experience working with cloud and SaaS products
- Basic knowledge and interest in privacy, data protection & GDPR topics
- Strong communication skills in both German and English, written and spoken
- Solution-oriented, structured working style with strong customer focus
Tasks
- Serve as the first point of contact for technical and commercial inquiries from international customers
- Advise customers on software integration, security, and data protection
- Assist customers with security assessments
- Enhance internal tools for customer management and ticket processing
- Automate customer-related processes
- Maintain the internal and external knowledge base for easy access to information
- Update customer data and activities in the CRM system
- Represent the company at conferences or webinars on privacy and security topics
Work Experience
- approx. 1 - 4 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Snacks & Drinks
- Italian barista coffee
Healthcare & Fitness
- Company supported sports program
Modern Equipment
- Work MacBook
Team Events
- Regular team events across Europe
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Friendly Captcha and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Friendly Captcha
Industry
IT
Description
The company is a leading cybersecurity SaaS startup that offers privacy-friendly bot protection.
Not a perfect match?
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