METRO Markets GmbH
After Sales Specialist FR, IT, HR(m/w/x)
Full-timeWith HomeofficeExperienced
Düsseldorf
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DIDISH
Technical Customer Support Expert(m/w/x)
Düsseldorf
from 50,000 - 55,000 / year
Full-timeWith Home OfficeExperienced
Nejo AI Summary
You will ensure hospitality businesses thrive by resolving complex technical issues and optimizing their digital tools. Your day-to-day involves providing expert voice support and troubleshooting POS systems.
Requirements
- Experience in second-level technical support or comparable role
- Good understanding of computer systems and tech products
- Basic knowledge of networking principles
- Experience with Windows/Linux/Mac OS and JIRA
- Fluency in English and Italian or Spanish
- Dedication to customer satisfaction
Tasks
- Provide advanced technical voice support for all products
- Maintain deep knowledge of all products and services
- Configure and troubleshoot POS systems and printers
- Set up and fix EFT terminals and networks
- Identify and prioritize technical issues daily
- Resolve problems independently and in a timely manner
- Communicate effectively with customers and management
- Address recurring technical issues and identify training needs
- Engage with customers through direct calls
- Work flexible shifts including evenings and weekends
Work Experience
2 - 5 years
Education
Vocational certificationORBachelor's degreeORMaster's degree
Languages
English – Business FluentItalian – Business FluentSpanish – Business Fluent
Tools & Technologies
WindowsLinuxMac OSJIRAComputer systemsMobile devices
Benefits
Retirement Plans
- •Private pension scheme
Other Benefits
- •JobRad
Healthcare & Fitness
- •On-campus gym
- •Sports communities
Corporate Discounts
- •Corporate benefits
- •Access to METRO stores
Flexible Working
- •Flexible work location
Startup Environment
- •Agile working culture
Informal Culture
- •International work environment
Learning & Development
- •Skill-building and career development
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of DISH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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DIDISH
Technical Customer Support Expert(m/w/x)
Düsseldorf
from 50,000 - 55,000 / year
Full-timeWith Home OfficeExperienced
Nejo AI Summary
You will ensure hospitality businesses thrive by resolving complex technical issues and optimizing their digital tools. Your day-to-day involves providing expert voice support and troubleshooting POS systems.
Requirements
- Experience in second-level technical support or comparable role
- Good understanding of computer systems and tech products
- Basic knowledge of networking principles
- Experience with Windows/Linux/Mac OS and JIRA
- Fluency in English and Italian or Spanish
- Dedication to customer satisfaction
Tasks
- Provide advanced technical voice support for all products
- Maintain deep knowledge of all products and services
- Configure and troubleshoot POS systems and printers
- Set up and fix EFT terminals and networks
- Identify and prioritize technical issues daily
- Resolve problems independently and in a timely manner
- Communicate effectively with customers and management
- Address recurring technical issues and identify training needs
- Engage with customers through direct calls
- Work flexible shifts including evenings and weekends
Work Experience
2 - 5 years
Education
Vocational certificationORBachelor's degreeORMaster's degree
Languages
English – Business FluentItalian – Business FluentSpanish – Business Fluent
Tools & Technologies
WindowsLinuxMac OSJIRAComputer systemsMobile devices
Benefits
Retirement Plans
- •Private pension scheme
Other Benefits
- •JobRad
Healthcare & Fitness
- •On-campus gym
- •Sports communities
Corporate Discounts
- •Corporate benefits
- •Access to METRO stores
Flexible Working
- •Flexible work location
Startup Environment
- •Agile working culture
Informal Culture
- •International work environment
Learning & Development
- •Skill-building and career development
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of DISH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
DISH
Industry
Hospitality
Description
DISH develops digital solutions for the HoReCa sector, helping restaurants improve their business performance.
Not a perfect match?
- METRO Markets GmbH
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Full-timeWith HomeofficeExperiencedDüsseldorf - METRO Markets GmbH
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Full-timeWith HomeofficeExperiencedDüsseldorf - HP
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Full-timeWith HomeofficeExperiencedRatingen