Takeda
Data Analyst(m/w/x)
Full-timeTemporary contractWith HomeofficeExperienced
Singen (Hohentwiel)
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ASAscent Health Services Switzerland
Technical Customer Success Specialist(m/w/x)
Schaffhausen
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Technical support for data analytics tools and platform features in the pharmaceutical industry. 1-2 years customer or technical support experience required. Work from home option, Swiss and US public holidays, 25 days paid leave.
Requirements
- 1–2 years experience in customer or technical support
- Ideally VET / EFZ in ICT or comparable qualification
- Strong English skills and communication confidence
- Familiarity with PowerBI or SQL as a plus
- Proficiency in Microsoft Office, Excel, and quick learning
- Structured, reliable, customer-focused, and proactive mindset
- Swiss residency and valid work permit
Tasks
- Serve as a trusted contact for customer inquiries
- Provide technical support for user needs
- Guide users through data analytics tools
- Help customers navigate platform features
- Create comprehensive training materials
- Deliver onboarding and ad-hoc training sessions
- Test new features and resolve reported bugs
- Analyze customer feedback to improve success strategies
- Partner with internal teams for seamless experiences
- Collaborate across time zones for global assistance
Education
- Vocational certification
Languages
- English – Business Fluent
Tools & Technologies
- PowerBI
- SQL
- Microsoft Office
- Excel
Benefits
Flexible Working
- Work from home option
Healthcare & Fitness
- Comprehensive health insurance
Mental Health Support
- 24/7 mental health resources
Other Benefits
- Swiss and US public holidays
Learning & Development
- Professional training opportunities
Additional Allowances
- Personal budget for external courses
- Annual wellness stipend
- Monthly transportation allowance
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Ascent Health Services Switzerland and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
Not a perfect match?
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ASAscent Health Services Switzerland
Technical Customer Success Specialist(m/w/x)
Schaffhausen
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Technical support for data analytics tools and platform features in the pharmaceutical industry. 1-2 years customer or technical support experience required. Work from home option, Swiss and US public holidays, 25 days paid leave.
Requirements
- 1–2 years experience in customer or technical support
- Ideally VET / EFZ in ICT or comparable qualification
- Strong English skills and communication confidence
- Familiarity with PowerBI or SQL as a plus
- Proficiency in Microsoft Office, Excel, and quick learning
- Structured, reliable, customer-focused, and proactive mindset
- Swiss residency and valid work permit
Tasks
- Serve as a trusted contact for customer inquiries
- Provide technical support for user needs
- Guide users through data analytics tools
- Help customers navigate platform features
- Create comprehensive training materials
- Deliver onboarding and ad-hoc training sessions
- Test new features and resolve reported bugs
- Analyze customer feedback to improve success strategies
- Partner with internal teams for seamless experiences
- Collaborate across time zones for global assistance
Education
- Vocational certification
Languages
- English – Business Fluent
Tools & Technologies
- PowerBI
- SQL
- Microsoft Office
- Excel
Benefits
Flexible Working
- Work from home option
Healthcare & Fitness
- Comprehensive health insurance
Mental Health Support
- 24/7 mental health resources
Other Benefits
- Swiss and US public holidays
Learning & Development
- Professional training opportunities
Additional Allowances
- Personal budget for external courses
- Annual wellness stipend
- Monthly transportation allowance
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Ascent Health Services Switzerland and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Ascent Health Services Switzerland
Industry
Pharmaceuticals
Description
Ascent Health Services Switzerland is committed to innovative thinking and championing diverse career paths in the pharmaceutical industry.
Not a perfect match?
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