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Technical Account Specialist(m/w/x)
Mapping technical workflows for online appointment booking SaaS integrations at a provider with 500+ clients. Clear explanation of technical topics and excellent English/German skills essential. JobRad, private health insurance, and tax-free benefits.
Requirements
- Experience in customer, technology, and business
- Clear explanation of technical topics
- Structured work and strong prioritization skills
- Tool- and automation-savvy with AI interest
- Excellent English and German skills
Tasks
- Support Sales and Account Management in customer meetings
- Address technical questions regarding integrations and security
- Map technical workflows for specific use cases
- Ensure alignment on technical next steps after calls
- Triage and prioritize technical requests based on impact
- Coordinate follow-ups with relevant internal teams
- Implement CRM workflows and AI-enabled process automations
- Maintain documentation for new products and features
- Equip customer-facing teams with technical assets and answers
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- CRM
- Workflows
- Integrations
- AI
Benefits
Competitive Pay
- Highly attractive compensation package
Other Benefits
- JobRad
- World-class product
Healthcare & Fitness
- Private health insurance
- Wellpass subsidy
Additional Allowances
- €35/month tax-free benefit
Retirement Plans
- 100% employer pension contribution
Informal Culture
- Collaborative, agile culture
Flexible Working
- Flexible work
Modern Equipment
- Latest Apple devices
Not a perfect match?
- FlowersFull-timeWith HomeofficeExperiencedMünchen, Berlin
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Technical Account Specialist(m/w/x)
Mapping technical workflows for online appointment booking SaaS integrations at a provider with 500+ clients. Clear explanation of technical topics and excellent English/German skills essential. JobRad, private health insurance, and tax-free benefits.
Requirements
- Experience in customer, technology, and business
- Clear explanation of technical topics
- Structured work and strong prioritization skills
- Tool- and automation-savvy with AI interest
- Excellent English and German skills
Tasks
- Support Sales and Account Management in customer meetings
- Address technical questions regarding integrations and security
- Map technical workflows for specific use cases
- Ensure alignment on technical next steps after calls
- Triage and prioritize technical requests based on impact
- Coordinate follow-ups with relevant internal teams
- Implement CRM workflows and AI-enabled process automations
- Maintain documentation for new products and features
- Equip customer-facing teams with technical assets and answers
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- English – Business Fluent
- German – Business Fluent
Tools & Technologies
- CRM
- Workflows
- Integrations
- AI
Benefits
Competitive Pay
- Highly attractive compensation package
Other Benefits
- JobRad
- World-class product
Healthcare & Fitness
- Private health insurance
- Wellpass subsidy
Additional Allowances
- €35/month tax-free benefit
Retirement Plans
- 100% employer pension contribution
Informal Culture
- Collaborative, agile culture
Flexible Working
- Flexible work
Modern Equipment
- Latest Apple devices
About the Company
Timify
Industry
IT
Description
Das Unternehmen ist ein führender SaaS Anbieter von Online-Terminbuchungslösungen und Ressourcenmanagement.
Not a perfect match?
- Flowers
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