Talon.One
Enterprise Technical Account Manager, EMEA(m/w/x)
Full-timeWith HomeofficeExperienced
Berlin
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TATalon.One
Technical Account Manager, EMEA(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
Nejo AI Summary
API integration ownership and troubleshooting for enterprise SaaS promotion engine. 2+ years of experience in technical account management or integrations consulting required. €1,000 annual learning budget, 30 days leave.
Requirements
- 2+ years of experience as Technical Account Manager, Integrations Consultant, or related role
- Experience with handling API integrations
- Proven experience with SaaS based products
- Previous experience with problem-solving in troubleshooting environment
- Passion for consulting and tactical empathy
- Excellent written communication skills
- Excellent customer focus and professional demeanor
- Analytical understanding with data-driven decision making
- Fluency in English
- German strongly preferred
- Other languages are a plus
Tasks
- Take ownership of API integration process
- Troubleshoot recurring technical issues
- Drive issue escalation and resolution
- Manage assigned customer portfolio in English
- Monitor and ensure API usage
- Collaborate with Customer Success and Engineering
- Identify and pursue new tech partnerships
- Explore integration opportunities
- Manage customer expectations
- Lead customer satisfaction efforts
- Design onboarding processes
- Handle escalated support tickets
Work Experience
- 2 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Native
- German – Business Fluent
Tools & Technologies
- API
- SaaS
Benefits
Learning & Development
- €1,000 annual learning budget
- Full LinkedIn Learning access
- Free German language courses
More Vacation Days
- 30 days of annual leave
- Paid birthday leave
- Paid moving day leave
Additional Allowances
- Home office setup budget
- Monthly home office allowance
Workation & Sabbatical
- Work from abroad up to 90 days
Mental Health Support
- Mental health support
Corporate Discounts
- Discounted Urban Sports Club membership
Retirement Plans
- 20% company subsidy on pension contributions
Public Transport Subsidies
- Subsidised BVG public transport ticket
Informal Culture
- Dog-friendly office
Company Bike
- Lease bike through BusinessBike
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Talon.One and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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TATalon.One
Technical Account Manager, EMEA(m/w/x)
Berlin
Full-timeWith Home OfficeExperienced
Nejo AI Summary
API integration ownership and troubleshooting for enterprise SaaS promotion engine. 2+ years of experience in technical account management or integrations consulting required. €1,000 annual learning budget, 30 days leave.
Requirements
- 2+ years of experience as Technical Account Manager, Integrations Consultant, or related role
- Experience with handling API integrations
- Proven experience with SaaS based products
- Previous experience with problem-solving in troubleshooting environment
- Passion for consulting and tactical empathy
- Excellent written communication skills
- Excellent customer focus and professional demeanor
- Analytical understanding with data-driven decision making
- Fluency in English
- German strongly preferred
- Other languages are a plus
Tasks
- Take ownership of API integration process
- Troubleshoot recurring technical issues
- Drive issue escalation and resolution
- Manage assigned customer portfolio in English
- Monitor and ensure API usage
- Collaborate with Customer Success and Engineering
- Identify and pursue new tech partnerships
- Explore integration opportunities
- Manage customer expectations
- Lead customer satisfaction efforts
- Design onboarding processes
- Handle escalated support tickets
Work Experience
- 2 years
Education
- Vocational certificationOR
- Bachelor's degreeOR
- Master's degree
Languages
- English – Native
- German – Business Fluent
Tools & Technologies
- API
- SaaS
Benefits
Learning & Development
- €1,000 annual learning budget
- Full LinkedIn Learning access
- Free German language courses
More Vacation Days
- 30 days of annual leave
- Paid birthday leave
- Paid moving day leave
Additional Allowances
- Home office setup budget
- Monthly home office allowance
Workation & Sabbatical
- Work from abroad up to 90 days
Mental Health Support
- Mental health support
Corporate Discounts
- Discounted Urban Sports Club membership
Retirement Plans
- 20% company subsidy on pension contributions
Public Transport Subsidies
- Subsidised BVG public transport ticket
Informal Culture
- Dog-friendly office
Company Bike
- Lease bike through BusinessBike
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Talon.One and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Talon.One
Industry
IT
Description
The company develops a flexible, highly scalable promotions engine using state-of-the-art technologies.
Not a perfect match?
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