Fidelity Stock Plan Services GmbH
Customer Service Representative - English + Italian, Spanish, Korean and/or Mandarin(m/w/x)
Full-timeWith HomeofficeEntry Level
Kronberg im Taunus
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FIFidelity Investments
Stock Plan Service Associate(m/w/x)
Kronberg im Taunus
Full-timeWith Home Office
Nejo AI Summary
Multilingual telephone support for international participants on equity awards, stock options, and employee stock purchase plans at a financial services firm. Proficiency in Mandarin, Korean, Japanese, Spanish, French, or English required. Tranquil forest office, subsidized staff restaurant.
Requirements
- Valid working permit for Germany
- Proficiency in Mandarin, Korean, Japanese, Spanish, French, or English
- Customer service and problem resolution skills
- Financial qualifications or background preferred
- Robust communication skills
- Understanding of financial services market
- Teamwork and superior interpersonal skills
- Ability to thrive in fast-paced environments
- Problem solving and attention to detail
Tasks
- Provide multilingual telephone support to international participants
- Address plan administration requests and queries
- Educate participants on equity awards and stock options
- Explain restricted stock units and awards
- Provide guidance on employee stock purchase plans
- Assist participants with website navigation
- Maintain accounts through address changes and PIN resets
- Improve internal processes for the team
Education
- Bachelor's degree
Languages
- Chinese – Business Fluent
- Korean – Business Fluent
- Japanese – Business Fluent
- Spanish – Business Fluent
- French – Business Fluent
- English – Business Fluent
Benefits
Flexible Working
- Hybrid working model
Bonuses & Incentives
- Performance-based bonus
Modern Equipment
- Work from home equipment
Other Benefits
- Tranquil forest office
- Reasonable adjustments for disability
Free or Subsidized Food
- Subsidized staff restaurant
Parking & Commuter Benefits
- Free onsite parking
- Free private bus shuttle
Healthcare & Fitness
- Private company gym
Retirement Plans
- Fidelity Employee Pension Plan
- Capital Accumulation Benefits (VWL)
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Fidelity Investments and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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FIFidelity Investments
Stock Plan Service Associate(m/w/x)
Kronberg im Taunus
Full-timeWith Home Office
Nejo AI Summary
Multilingual telephone support for international participants on equity awards, stock options, and employee stock purchase plans at a financial services firm. Proficiency in Mandarin, Korean, Japanese, Spanish, French, or English required. Tranquil forest office, subsidized staff restaurant.
Requirements
- Valid working permit for Germany
- Proficiency in Mandarin, Korean, Japanese, Spanish, French, or English
- Customer service and problem resolution skills
- Financial qualifications or background preferred
- Robust communication skills
- Understanding of financial services market
- Teamwork and superior interpersonal skills
- Ability to thrive in fast-paced environments
- Problem solving and attention to detail
Tasks
- Provide multilingual telephone support to international participants
- Address plan administration requests and queries
- Educate participants on equity awards and stock options
- Explain restricted stock units and awards
- Provide guidance on employee stock purchase plans
- Assist participants with website navigation
- Maintain accounts through address changes and PIN resets
- Improve internal processes for the team
Education
- Bachelor's degree
Languages
- Chinese – Business Fluent
- Korean – Business Fluent
- Japanese – Business Fluent
- Spanish – Business Fluent
- French – Business Fluent
- English – Business Fluent
Benefits
Flexible Working
- Hybrid working model
Bonuses & Incentives
- Performance-based bonus
Modern Equipment
- Work from home equipment
Other Benefits
- Tranquil forest office
- Reasonable adjustments for disability
Free or Subsidized Food
- Subsidized staff restaurant
Parking & Commuter Benefits
- Free onsite parking
- Free private bus shuttle
Healthcare & Fitness
- Private company gym
Retirement Plans
- Fidelity Employee Pension Plan
- Capital Accumulation Benefits (VWL)
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Fidelity Investments and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Fidelity Investments
Industry
FinancialServices
Description
Fidelity Investments strengthens clients' financial well-being by helping people invest and plan for their future, assisting organizations with employee benefits, and providing investment and technology solutions.
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