Fidelity Investments
Stock Plan Service Associate(m/w/x)
Full-timeWith HomeofficeNot specified
Kronberg im Taunus
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FIFidelity Stock Plan Services GmbH
Customer Service Representative - English + Italian, Spanish, Korean and/or Mandarin(m/w/x)
Kronberg im Taunus
Full-timeWith Home OfficeEntry Level
Nejo AI Summary
Educating international participants on equity compensation plans at a firm with 800+ multinational clients. C1/2 English plus Italian, Spanish, Korean, or Mandarin language skills required. Subsidized staff restaurant, free parking, private sports gym.
Requirements
- Valid working permit for Germany
- Multilingual skills in Spanish, Italian, Korean, Mandarin, and English (C1/2, TOEFL 95+ or equivalent)
- Proven customer service, client support, and problem resolution skills
- Financial qualifications or background
- Robust communication skills
- Comprehensive understanding/interest in financial services market, economy, and industry trends
- Engaging teammate with superior interpersonal skills and empathy
- Thrives in fast-paced, ambitious, evolving team-oriented environment
- Enjoyment of solving problems and keen eye for details
Tasks
- Provide multilingual telephone support to international participants
- Educate participants on Equity Awards, Stock Options, Restricted Stock Units, and Employee Stock Purchase Plans
- Assist with website navigation
- Maintain participant accounts, including address changes and PIN resets
- Continuously improve processes for the team
Education
- Compulsory education
Languages
- Spanish – Business Fluent
- Italian – Business Fluent
- Korean – Business Fluent
- Chinese – Business Fluent
- English – Native
Benefits
Bonuses & Incentives
- Competitive salary plus performance-based bonus
Other Benefits
- Fully equipped welcome package
Free or Subsidized Food
- On-site subsidized staff restaurant
Parking & Commuter Benefits
- Free onsite parking
- Free private bus shuttle
Healthcare & Fitness
- Use of private company sports gym
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Fidelity Stock Plan Services GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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FIFidelity Stock Plan Services GmbH
Customer Service Representative - English + Italian, Spanish, Korean and/or Mandarin(m/w/x)
Kronberg im Taunus
Full-timeWith Home OfficeEntry Level
Nejo AI Summary
Educating international participants on equity compensation plans at a firm with 800+ multinational clients. C1/2 English plus Italian, Spanish, Korean, or Mandarin language skills required. Subsidized staff restaurant, free parking, private sports gym.
Requirements
- Valid working permit for Germany
- Multilingual skills in Spanish, Italian, Korean, Mandarin, and English (C1/2, TOEFL 95+ or equivalent)
- Proven customer service, client support, and problem resolution skills
- Financial qualifications or background
- Robust communication skills
- Comprehensive understanding/interest in financial services market, economy, and industry trends
- Engaging teammate with superior interpersonal skills and empathy
- Thrives in fast-paced, ambitious, evolving team-oriented environment
- Enjoyment of solving problems and keen eye for details
Tasks
- Provide multilingual telephone support to international participants
- Educate participants on Equity Awards, Stock Options, Restricted Stock Units, and Employee Stock Purchase Plans
- Assist with website navigation
- Maintain participant accounts, including address changes and PIN resets
- Continuously improve processes for the team
Education
- Compulsory education
Languages
- Spanish – Business Fluent
- Italian – Business Fluent
- Korean – Business Fluent
- Chinese – Business Fluent
- English – Native
Benefits
Bonuses & Incentives
- Competitive salary plus performance-based bonus
Other Benefits
- Fully equipped welcome package
Free or Subsidized Food
- On-site subsidized staff restaurant
Parking & Commuter Benefits
- Free onsite parking
- Free private bus shuttle
Healthcare & Fitness
- Use of private company sports gym
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Fidelity Stock Plan Services GmbH and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Fidelity Stock Plan Services GmbH
Industry
FinancialServices
Description
The company provides equity compensation administration services to over 800 multinational corporations.
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