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Sr. Solution Design Manager(m/w/x)
Description
You will bridge the gap between executive vision and technical execution by designing AI-powered solutions that solve complex business challenges and drive digital transformation across the organization.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •7+ years experience in design, research, or transformation
- •Expertise in qualitative and quantitative research
- •Ability to connect user value and business outcomes
- •Exceptional facilitation, communication, and storytelling skills
- •Experience with GenAI and modern design tools
- •Fluency in design thinking and journey mapping
- •Intellectual curiosity and comfort with ambiguity
- •Familiarity with ServiceNow products is a plus
- •Relevant industry familiarity is a plus
- •Thought leadership experience is a plus
Work Experience
7 years
Tasks
- •Consolidate insights from product and customer success teams
- •Lead discovery sessions to identify workflow gaps
- •Engage with analysts to monitor industry trends
- •Research product configurations and data models
- •Translate insights into platform-ready solution designs
- •Align cross-functional teams on solution positioning
- •Experiment with AI-first research and storytelling approaches
- •Define solution design frameworks and best practices
Tools & Technologies
Languages
English – Business Fluent
Benefits
Informal Culture
- •Accessible and inclusive experience
Other Benefits
- •Reasonable accommodations for application
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Sr. Solution Design Manager(m/w/x)
The AI Job Search Engine
Description
You will bridge the gap between executive vision and technical execution by designing AI-powered solutions that solve complex business challenges and drive digital transformation across the organization.
Let AI find the perfect jobs for you!
Upload your CV and Nejo AI will find matching job offers for you.
Requirements
- •7+ years experience in design, research, or transformation
- •Expertise in qualitative and quantitative research
- •Ability to connect user value and business outcomes
- •Exceptional facilitation, communication, and storytelling skills
- •Experience with GenAI and modern design tools
- •Fluency in design thinking and journey mapping
- •Intellectual curiosity and comfort with ambiguity
- •Familiarity with ServiceNow products is a plus
- •Relevant industry familiarity is a plus
- •Thought leadership experience is a plus
Work Experience
7 years
Tasks
- •Consolidate insights from product and customer success teams
- •Lead discovery sessions to identify workflow gaps
- •Engage with analysts to monitor industry trends
- •Research product configurations and data models
- •Translate insights into platform-ready solution designs
- •Align cross-functional teams on solution positioning
- •Experiment with AI-first research and storytelling approaches
- •Define solution design frameworks and best practices
Tools & Technologies
Languages
English – Business Fluent
Benefits
Informal Culture
- •Accessible and inclusive experience
Other Benefits
- •Reasonable accommodations for application
About the Company
ServiceNow
Industry
IT
Description
The company brings innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®.
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