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SASalesforce

Sr. Director - Solution Engineering & Architecture(m/w/x)

München
Full-timeOn-siteSenior
AI/ML
Data Science

Architecting scalable AI/Data/CRM frameworks at #1 AI CRM platform, implementing Jobs-to-be-Done methodologies for customer discovery. 20+ years leadership experience with technical depth in Agentic AI and data platforms required. Disability accommodation assistance, strong accessibility and inclusion initiatives.

Requirements

  • Understanding of customer and market processes
  • Technical depth and business acumen
  • Experience in data platforms and Agentic AI
  • Ability to guide sales strategy
  • 20+ years experience and leadership experience
  • Experience leading cross-functional transformation initiatives
  • Experience in management roles managing managers
  • Experience building and coaching technical teams
  • Understanding of enterprise software architectures
  • Ability to represent technical operational issues
  • Ability to prioritize and communicate clearly
  • Bachelor's or Master's in Computer Science
  • Business-fluent German and professional English
  • Experience with JTBD frameworks
  • AI and ML engineering experience
  • Background in Revenue or Industry Clouds
  • Familiarity with German mid-market landscape
  • Track record of systems transformation
  • Experience in change management
  • Strong EQ and collaboration skills

Tasks

  • Reimagine solution engineering as a strategic discipline
  • Architect scalable frameworks across AI, Data, and CRM
  • Lead teams of solution engineers and architects
  • Implement Jobs-to-be-Done methodologies for customer discovery
  • Drive the evolution toward agentic solution engineering
  • Guide architectural decisions for scalability and usability
  • Measure solution impact from pipeline through adoption
  • Lead large-scale organizational and process transformations
  • Partner with sales leadership on technical strategy
  • Influence senior executives to align product roadmaps
  • Optimize resource allocation across specialist cohorts
  • Manage consumption models and M&A integrations
  • Recruit and develop top-tier engineering talent
  • Foster a culture of building and exploration
  • Mentor leaders and define clear career paths
  • Maintain hands-on credibility in system design and AI
  • Represent solution engineering at the executive level
  • Translate technical complexity for C-level customers

Work Experience

  • 20 years

Education

  • Bachelor's degreeOR
  • Master's degree

Languages

  • GermanBusiness Fluent
  • EnglishBusiness Fluent

Tools & Technologies

  • Data platforms
  • Agentic AI
  • APIs
  • Jobs-to-be-Done (JTBD) frameworks
  • AI
  • ML
  • Low-code platforms
  • Revenue Cloud
  • Industry Clouds
  • CRM platform architecture

Benefits

Ergonomic Workplace

  • Disability accommodation assistance

Other Benefits

  • Accessibility and inclusion initiatives
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Salesforce and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.

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