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Sr. Director - Solution Engineering & Architecture(m/w/x)
Architecting scalable AI/Data/CRM frameworks at #1 AI CRM platform, implementing Jobs-to-be-Done methodologies for customer discovery. 20+ years leadership experience with technical depth in Agentic AI and data platforms required. Disability accommodation assistance, strong accessibility and inclusion initiatives.
Requirements
- Understanding of customer and market processes
- Technical depth and business acumen
- Experience in data platforms and Agentic AI
- Ability to guide sales strategy
- 20+ years experience and leadership experience
- Experience leading cross-functional transformation initiatives
- Experience in management roles managing managers
- Experience building and coaching technical teams
- Understanding of enterprise software architectures
- Ability to represent technical operational issues
- Ability to prioritize and communicate clearly
- Bachelor's or Master's in Computer Science
- Business-fluent German and professional English
- Experience with JTBD frameworks
- AI and ML engineering experience
- Background in Revenue or Industry Clouds
- Familiarity with German mid-market landscape
- Track record of systems transformation
- Experience in change management
- Strong EQ and collaboration skills
Tasks
- Reimagine solution engineering as a strategic discipline
- Architect scalable frameworks across AI, Data, and CRM
- Lead teams of solution engineers and architects
- Implement Jobs-to-be-Done methodologies for customer discovery
- Drive the evolution toward agentic solution engineering
- Guide architectural decisions for scalability and usability
- Measure solution impact from pipeline through adoption
- Lead large-scale organizational and process transformations
- Partner with sales leadership on technical strategy
- Influence senior executives to align product roadmaps
- Optimize resource allocation across specialist cohorts
- Manage consumption models and M&A integrations
- Recruit and develop top-tier engineering talent
- Foster a culture of building and exploration
- Mentor leaders and define clear career paths
- Maintain hands-on credibility in system design and AI
- Represent solution engineering at the executive level
- Translate technical complexity for C-level customers
Work Experience
- 20 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- Data platforms
- Agentic AI
- APIs
- Jobs-to-be-Done (JTBD) frameworks
- AI
- ML
- Low-code platforms
- Revenue Cloud
- Industry Clouds
- CRM platform architecture
Benefits
Ergonomic Workplace
- Disability accommodation assistance
Other Benefits
- Accessibility and inclusion initiatives
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Sr. Director - Solution Engineering & Architecture(m/w/x)
Architecting scalable AI/Data/CRM frameworks at #1 AI CRM platform, implementing Jobs-to-be-Done methodologies for customer discovery. 20+ years leadership experience with technical depth in Agentic AI and data platforms required. Disability accommodation assistance, strong accessibility and inclusion initiatives.
Requirements
- Understanding of customer and market processes
- Technical depth and business acumen
- Experience in data platforms and Agentic AI
- Ability to guide sales strategy
- 20+ years experience and leadership experience
- Experience leading cross-functional transformation initiatives
- Experience in management roles managing managers
- Experience building and coaching technical teams
- Understanding of enterprise software architectures
- Ability to represent technical operational issues
- Ability to prioritize and communicate clearly
- Bachelor's or Master's in Computer Science
- Business-fluent German and professional English
- Experience with JTBD frameworks
- AI and ML engineering experience
- Background in Revenue or Industry Clouds
- Familiarity with German mid-market landscape
- Track record of systems transformation
- Experience in change management
- Strong EQ and collaboration skills
Tasks
- Reimagine solution engineering as a strategic discipline
- Architect scalable frameworks across AI, Data, and CRM
- Lead teams of solution engineers and architects
- Implement Jobs-to-be-Done methodologies for customer discovery
- Drive the evolution toward agentic solution engineering
- Guide architectural decisions for scalability and usability
- Measure solution impact from pipeline through adoption
- Lead large-scale organizational and process transformations
- Partner with sales leadership on technical strategy
- Influence senior executives to align product roadmaps
- Optimize resource allocation across specialist cohorts
- Manage consumption models and M&A integrations
- Recruit and develop top-tier engineering talent
- Foster a culture of building and exploration
- Mentor leaders and define clear career paths
- Maintain hands-on credibility in system design and AI
- Represent solution engineering at the executive level
- Translate technical complexity for C-level customers
Work Experience
- 20 years
Education
- Bachelor's degreeOR
- Master's degree
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- Data platforms
- Agentic AI
- APIs
- Jobs-to-be-Done (JTBD) frameworks
- AI
- ML
- Low-code platforms
- Revenue Cloud
- Industry Clouds
- CRM platform architecture
Benefits
Ergonomic Workplace
- Disability accommodation assistance
Other Benefits
- Accessibility and inclusion initiatives
About the Company
Salesforce
Industry
IT
Description
Salesforce is the #1 AI CRM, driving business innovation and customer success through AI.
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