St. George's, The British International School
Application Support & Maintenance Specialist(m/w/x)
Full-time/Part-timeWith HomeofficeExperienced
Köln, Düsseldorf, München
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DKDKV Mobility
Specialist Application Support(m/w/x)
Ratingen
Full-time, Part-timeWith Home Office
Green Job
Nejo AI Summary
In this role, you will help customers seamlessly adopt digital solutions while addressing their inquiries and feedback. Your day-to-day responsibilities will involve enhancing support processes and ensuring long-term customer loyalty through tailored service recommendations.
Requirements
- Understanding of products and digital tools
- Clear communication and problem-solving skills
- Structured approach to service improvement
- Recognition of additional service opportunities
- Fluency in spoken and written English and German
Tasks
- Ensure customers smoothly start with digital solutions
- Provide knowledge for safe and efficient usage
- Serve as the main contact for product and application inquiries
- Handle enquiries and complaints with a solution-oriented approach
- Collect and analyze customer feedback
- Drive continuous improvement of support processes
- Identify additional customer needs
- Support customers in selecting suitable digital services
Education
High school diploma
Languages
English – Business FluentGerman – Business Fluent
Benefits
Flexible Working
- •Flexible working hours
Family Support
- •Family-friendly working time models
- •Parent-child offices
Healthcare & Fitness
- •Comprehensive company health management
Company Bike
- •eBike leasing support
Learning & Development
- •Access to modern learning environment
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of DKV Mobility and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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DKDKV Mobility
Specialist Application Support(m/w/x)
Ratingen
Full-time, Part-timeWith Home Office
Green Job
Nejo AI Summary
In this role, you will help customers seamlessly adopt digital solutions while addressing their inquiries and feedback. Your day-to-day responsibilities will involve enhancing support processes and ensuring long-term customer loyalty through tailored service recommendations.
Requirements
- Understanding of products and digital tools
- Clear communication and problem-solving skills
- Structured approach to service improvement
- Recognition of additional service opportunities
- Fluency in spoken and written English and German
Tasks
- Ensure customers smoothly start with digital solutions
- Provide knowledge for safe and efficient usage
- Serve as the main contact for product and application inquiries
- Handle enquiries and complaints with a solution-oriented approach
- Collect and analyze customer feedback
- Drive continuous improvement of support processes
- Identify additional customer needs
- Support customers in selecting suitable digital services
Education
High school diploma
Languages
English – Business FluentGerman – Business Fluent
Benefits
Flexible Working
- •Flexible working hours
Family Support
- •Family-friendly working time models
- •Parent-child offices
Healthcare & Fitness
- •Comprehensive company health management
Company Bike
- •eBike leasing support
Learning & Development
- •Access to modern learning environment
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of DKV Mobility and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
DKV Mobility
Industry
Transportation
Description
The company is part of a leading European B2B platform for on-the-road payment solutions, committed to a sustainable future of mobility.
Not a perfect match?
- St. George's, The British International School
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